USB works erraticly

Message

blueblood · #1 Post by **blueblood** » Tue May 01, 2007 9:52 pm

Hi all,

i have a month old 8744-j2u t60p

my usb ports done work at times and i have to restart the computer
to make them work.
i've tried a mouse, external harddrive, usb stick,
problem occurs with all sorts of usb devices.

at times i plug things in and they work fine, at times they dont unless i restart. is this an OS issue?
anyone ever had similar problems?

thanks

BK

bontistic · #2 Post by **bontistic** » Thu May 03, 2007 6:11 am

This happened to me before but it immediately worked without the need to restart after plugging the USB device into another free port. Have you tried that?

#3 Post by **ryengineer** » Thu May 03, 2007 6:27 am

blueblood wrote:unless i restart. is this an OS issue?

Which OS are you using? Do you atleast get any error message?

Basic solution would be to make sure your OS and drivers are upto date. You can confirm whether it's software or hardware issue by booting from a Linux Live CD.

JHEM · #4 Post by **JHEM** » Thu May 03, 2007 6:30 am

blueblood wrote:is this an OS issue?

Yes, it's a known problem in XP.

James

steveg47 · #5 Post by **steveg47** » Thu May 03, 2007 7:07 am

JHEM wrote:
blueblood wrote:is this an OS issue?
Yes, it's a known problem in XP.

James

Are there details on the nature of this problem, KB article, hotfix???

#6 Post by **ryengineer** » Thu May 03, 2007 7:18 am

steveg47 wrote: Are there details on the nature of this problem, KB article, hotfix???

Here:

http://support.microsoft.com/kb/310575

steveg47 · #7 Post by **steveg47** » Thu May 03, 2007 7:43 am

ryengineer wrote:
steveg47 wrote: Are there details on the nature of this problem, KB article, hotfix???
Here:

http://support.microsoft.com/kb/310575

Interesting as a generic troubleshooting guide but really doesn't address any known problems.

JHEM · #8 Post by **JHEM** » Thu May 03, 2007 8:31 am

steveg47 wrote:Interesting as a generic troubleshooting guide but really doesn't address any known problems.

Search the XP support Knowledgebase for USB 2.0 and you'll get dozens of hits.

James

steveh · #9 Post by **steveh** » Thu May 03, 2007 8:52 am

8744-J2U is Windows Vista Business, not XP, and on mine there are no USB issues.

Steve

steveg47 · #10 Post by **steveg47** » Thu May 03, 2007 12:34 pm

JHEM wrote:
steveg47 wrote:Interesting as a generic troubleshooting guide but really doesn't address any known problems.
Search the XP support Knowledgebase for USB 2.0 and you'll get dozens of hits.

James

Already have and nothing I found came close to the problem described above.
Perhaps you found something I didn't. If so please post the url.

steveg47 · #11 Post by **steveg47** » Thu May 03, 2007 12:45 pm

steveh wrote:8744-J2U is Windows Vista Business, not XP, and on mine there are no USB issues.

Steve

Steve, Thanks for pointing out it's on Vista. I also have no usb issues on Vista but there are many usb problems (and patches) listed in the MS knowledgebase under the Windows Vista catagory which I guess is no real surprize for a new OS.

#12 Post by **ryengineer** » Thu May 03, 2007 1:16 pm

My usb drive has an LED light which turns off upon pressing the "Safely Remove Hardware" in XP. On the contrary it stays on in Vista after performing the same procedure. I don't consider it a problem but slightly inconvenient.

steveh · #13 Post by **steveh** » Thu May 03, 2007 2:19 pm

I also have noticed this with bus powered USB drives in Vista. Also happens with bus powered FireWire drives in OS X; as you said a cosmetic inconvenience, but nothing more.

Steve

ryengineer wrote:My usb drive has an LED light which turns off upon pressing the "Safely Remove Hardware" in XP. On the contrary it stays on in Vista after performing the same procedure. I don't consider it a problem but slightly inconvenient.

blueblood · #14 Post by **blueblood** » Sat May 05, 2007 12:25 am

i'm sorry i should have mentioned this earlier,
i was forced to switch toxp, 2 days after i got my thinkpad.

i installe da bunch of software on vista when i got my laptop, it screwed things up and i wasnt able to recover from it.

so i just did a clean install of xp

so my problems are with xp as the os,
frequently i get the blue screen of death.. when i plug in my usb mouse, and if the mouse is plugged in when i am booting, i almost always get the BSOD

i did try the hotfix for the known xp, usb issues but to no avail.

also my sysetme does not shut down or hibernate. i have to power it down the hard way EVERYTIME

#15 Post by **ryengineer** » Sat May 05, 2007 12:28 am

Make sure you have SP2 installed and your XP is upto date.

Also, does the BSOD happen with that particular usb mouse only? If so, try another.

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