T60W Still No Success - black screen on standby

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ThinkTay · #1 Post by **ThinkTay** » Mon Jun 18, 2007 2:00 am

I have a T60 wide. Symptoms is that i close it for standby, open it, and it goes black screen + nonresponsive. Only answer is to restart.

have most recent BIOS (6/11sh/07), installed two different patches for standby issues. I have tried setting serial IRQ ports in bios to Auto-select (heard that on the forums here), which were previously set at 11. FN + Space, FN + F7 - none of that works, never has.

Any NEW theories about this?

Installed this one and this one
http://support.microsoft.com/kb/923232
http://support.microsoft.com/kb/917332

UGH DRIVES ME CRAZY.

ThinkTay · #2 Post by **ThinkTay** » Tue Jun 19, 2007 2:10 am

Advice anybody?

ThinkTay · #3 Post by **ThinkTay** » Wed Jun 20, 2007 11:29 pm

happened again today - switching from AC to non-AC

TPdiHard · #4 Post by **TPdiHard** » Fri Jun 22, 2007 2:49 am

ThinkTay wrote:I have a T60 wide. Symptoms is that i close it for standby, open it, and it goes black screen + nonresponsive. Only answer is to restart.

have most recent BIOS (6/11sh/07), installed two different patches for standby issues. I have tried setting serial IRQ ports in bios to Auto-select (heard that on the forums here), which were previously set at 11. FN + Space, FN + F7 - none of that works, never has.

Any NEW theories about this?

Installed this one and this one
http://support.microsoft.com/kb/923232
http://support.microsoft.com/kb/917332

UGH DRIVES ME CRAZY.

same as mine after the latest bios upgrade. i could send my thinkpad t60p to standby and hibernate but returns to just showing the desktop: no icons, no taskbar... no other elements but the mouse cursor which is movable but irresponsive to left and right clicks! after that i tried to downgrade to previous bios version but to no avail...

btw. i navigated to those microsoft sites you stated to get those updates and fixes, but i was unable to see where to down them. they just list the file names but nowhere to download from! could tell me how to obtain them?

hey guyz... in case anyone of you has a workaround for these problems... would you please post them! thanks!

#5 Post by **GomJabbar** » Fri Jun 22, 2007 5:46 am

Perhaps it would be worth it to Restore Factory Contents. In the end, this may save you time troubleshooting your problem. If you wiped the factory install and installed your own copy of Windows, you need some ThinkPad specific drivers and that might be your problem. To Restore Factory Contents, make sure you make a set of Product Recovery discs first, then you can use the discs or else just Restore Factory Contents by booting up Rescue and Recovery from your ThinkVantage button. If you Restore Factory Contents, you will lose the existing data on your hard drive, so be sure to have a reliable backup of anything you might want to keep.

I say you should consider Restoring Factory Contents because of your other problems with Fn + Space and Fn + F7. You could try uninstalling a set of drivers and reinstalling, but if there are errors in the Registry, that may not fix your problem. You should have the following installed at the minimum for the above to work. If you started with a clean install of Windows, you also need the Intel Chipset drivers and Windows update modules, as well as other drivers.

1. ACPI Power Management driver
2. Hotkey utility driver
3. Presentation Director
4. Wireless LAN adapter software

There is also the possibility of a hardware problem. You might want to boot up a PC Doctor for DOS CD and see if it finds any problems. Also try running some memory testing software for a period of time to rule out problem RAM.

PC Doctor for DOS bootable CD - ThinkPad

http://www.memtest.org/

ThinkTay · #6 Post by **ThinkTay** » Sat Jun 23, 2007 5:15 am

Well Gom, the Fn + spacebar/F7 work fine in windows, but they do not resume the computer from the black screen. It has been suggested in other threads to try those functions to bypass the "nonresponding standby" to minimal success, but in the end the problem still survives. It works for some, not for others.

I am not using a clean install of Windows, I still have the factory installed XP with very updated drivers. Everything works perfect - ran memtest overnight, no errors there.

My problem has been covered here in multiple threads and NEVER has a resolution been achieved. Threads just die eventually. Many users report their problem fixed then return the following week. It can be incredibly intermittent. The final problem is that while the patches appear to address the problem, neither sufficiently do. Again, people will apply the patches, hope everything is fixed, disappear, then reappear.

Go figure. I guess there really hasn't been an ansewr, but thanks for your thoughtful and complete response

ThinkTay · #7 Post by **ThinkTay** » Mon Jun 25, 2007 9:22 pm

sigh bump

rb1 · #8 Post by **rb1** » Tue Jun 26, 2007 12:03 am

ThinkTay wrote:I have a T60 wide. Symptoms is that i close it for standby, open it, and it goes black screen + nonresponsive. Only answer is to restart.

Removing Client Security Solutions 7 (via Add/Remove Programs) was the only thing that solved that problem for me (T60 Wide 05/2007 XP Pro). I'm pretty sure I read that solution somewhere here, but I sure can't find it now.

I would like to use the password manager, so I'll probably try installing CSS 8 some day when I'm in the mood to mess around with things.

ThinkTay · #9 Post by **ThinkTay** » Tue Jun 26, 2007 1:46 am

rb1 wrote:
ThinkTay wrote:I have a T60 wide. Symptoms is that i close it for standby, open it, and it goes black screen + nonresponsive. Only answer is to restart.
Removing Client Security Solutions 7 (via Add/Remove Programs) was the only thing that solved that problem for me (T60 Wide 05/2007 XP Pro). I'm pretty sure I read that solution somewhere here, but I sure can't find it now.

I would like to use the password manager, so I'll probably try installing CSS 8 some day when I'm in the mood to mess around with things.

no luck ive already removed it. happened again today, this time was within less than 5 mins of being standby

SeanM · #10 Post by **SeanM** » Tue Jun 26, 2007 11:51 am

Once that happens, if you press Fn+F7, does the machine go back into standby?

If so, does Fn wake it back up?

hoya · #11 Post by **hoya** » Tue Jun 26, 2007 10:28 pm

are you seeing any red dings in the event logs?

ThinkTay · #12 Post by **ThinkTay** » Wed Jun 27, 2007 3:42 am

SeanM wrote:Once that happens, if you press Fn+F7, does the machine go back into standby?

If so, does Fn wake it back up?

I have never gotten it out of black screen via Fn, Fn+F7 nor Fn+Spacebar, both are rumored to work.

Red dings - could you explain more about these and the event log?

hoya · #13 Post by **hoya** » Thu Jun 28, 2007 2:06 pm

go to the control panel, administrative tools, event viewer. select each subdirectory on the left (application, system, etc.) and scroll down to look for anything RED which would indicate an issue. search on the source and event id in google to determine the cause / fix.

currently, i'm seeing lots of issues with source "sidebyside" event id 58, 59, and 61 related to Apple Software Update. just an example.

#14 Post by **GomJabbar** » Thu Jun 28, 2007 5:34 pm

hoya wrote:currently, i'm seeing lots of issues with source "sidebyside" event id 58, 59, and 61 related to Apple Software Update. just an example.

I ran into this SideBySide error awhile back when I installed the Sierra Wireless 3G Watcher program. After some searching I found the solution was to install the Microsoft Visual C++ 2005 Redistributable Package. Worked fine for getting rid of these event errrors.

http://support.microsoft.com/default.as ... s%3B923014

http://forum.thinkpads.com/viewtopic.php?t=30707

SeanM · #15 Post by **SeanM** » Thu Jun 28, 2007 6:27 pm

SeanM wrote:Once that happens, if you press Fn+F7, does the machine go back into standby?

If so, does Fn wake it back up?

Oh geez, I'm sorry, I meant Fn+F4.

hoya · #16 Post by **hoya** » Thu Jun 28, 2007 6:46 pm

GomJabbar wrote: I ran into this SideBySide error awhile back when I installed the Sierra Wireless 3G Watcher program. After some searching I found the solution was to install the Microsoft Visual C++ 2005 Redistributable Package. Worked fine for getting rid of these event errrors.

thanks for the link. I actually downloaded that last week (shows 5.07MB in add/remove programs) and it definitely fixed some other sidebyside errors I was getting, but the Apple Software Update issues are continuing. I might try a reinstall to see if that works.

ThinkTay · #17 Post by **ThinkTay** » Thu Jun 28, 2007 9:09 pm

hoya wrote:go to the control panel, administrative tools, event viewer. select each subdirectory on the left (application, system, etc.) and scroll down to look for anything RED which would indicate an issue. search on the source and event id in google to determine the cause / fix.

currently, i'm seeing lots of issues with source "sidebyside" event id 58, 59, and 61 related to Apple Software Update. just an example.

Oh man, I've found tons. Lemme check some of these, there is literally like 50 of red + yellow warnings. I'll post some in a minute. Hopefully there are fixes on google.

ThinkTay · #18 Post by **ThinkTay** » Thu Jun 28, 2007 9:10 pm

SeanM wrote:
SeanM wrote:Once that happens, if you press Fn+F7, does the machine go back into standby?

If so, does Fn wake it back up?
Oh geez, I'm sorry, I meant Fn+F4.

I've tried this before too, does nothing. Doesn't work because the WiFi light stays on rather than going darkening.

ThinkTay · #19 Post by **ThinkTay** » Sun Jul 01, 2007 4:47 am

ok, this looks like it might be the problem. I can't find anything on google about it, except some odd references to display drivers. But that was a good enough hint for me. Absolutely no fixes that I can find

Event ID: 14107
QoS [Adapter {D7089B9E-80B6-4001-B7EA-9269469CBDC2}]:
The Packet Scheduler could not initialize the virtual miniport with NDIS.

I have it a couple times in the System's directory

I will keep lookin around though

ThinkTay · #20 Post by **ThinkTay** » Sun Jul 08, 2007 3:04 pm

sigh bump

T60W Still No Success - black screen on standby

T60W Still No Success - black screen on standby

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