BSOD - STOP Error 0x00008086

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tok · #1 Post by **tok** » Sat Jul 07, 2007 3:41 pm

Hello,

I recently got my T61. I performed a "clean install" of Windows Vista, and installed all the latest drivers for the various devices.

The issue is, I am frequently getting BSODs (always with STOP error code 0x00008086) with no apparent reason. I have read posts suggesting that it may be because of the Intel Turbo Memory, the Intel Matrix Storage, and/or the "active protection system" drivers but I did not find any conclusive answer on what is causing this.

This is the current driver version that I have for the above components:

Intel Turbo Memory - 1.0.1.1004 (from Lenovo's site)
Intel Matrix Storage - 7.5.0.1017 (from Intel's site)
Active Protection - 1.52

Is anyone experiencing these BSODs? If so, is there some way to fix it without disabling the Turbo Memory? I made a call to IBM's technical support and they are clueless on this issue, they say I'm the first one reporting it; they suggested I restore to the original image, as they don't support clean installations. Any suggestion would be appreciated.

Thanks.

sugo · #2 Post by **sugo** » Sat Jul 07, 2007 4:24 pm

Have you considered using the original image for a few days to see if it's hardware issue?

#3 Post by **ryengineer** » Sat Jul 07, 2007 4:30 pm

Already been discussed.

See this

and this

Solution is this:

766416U wrote:For me this fixed the timeout / BSOD problem:

http://www.intel.com/support/chipsets/i ... 025783.htm (iaStor not iaStorV)

* Disabling APS didn't fix it (tho may have eliminated other BSODs)
* Didn't need to uninstall Turbo Memory Driver

P.S. Install the Intel Matrix Storage drivers and perform the above procedure.

tok · #4 Post by **tok** » Sat Jul 07, 2007 4:31 pm

I was using the original image for the first few days, and I was still getting the same BSODs. That's one of the reason why I decided to do a clean install.

In any case, how would the usage of the original image let me see if it's an hardware issue?

tok · #5 Post by **tok** » Sat Jul 07, 2007 4:44 pm

ryengineer wrote: Solution is this:

766416U wrote:For me this fixed the timeout / BSOD problem:

http://www.intel.com/support/chipsets/i ... 025783.htm (iaStor not iaStorV)

* Disabling APS didn't fix it (tho may have eliminated other BSODs)
* Didn't need to uninstall Turbo Memory Driver
P.S. Install the Intel Matrix Storage drivers and perform the above procedure.

Thanks!! I will try this for a couple of days and post back with the results. Really appreciated the fast answer!

jd1010 · #6 Post by **jd1010** » Sun Jul 08, 2007 10:21 am

ryengineer wrote:Already been discussed.

See this

and this

Solution is this:

766416U wrote:For me this fixed the timeout / BSOD problem:

http://www.intel.com/support/chipsets/i ... 025783.htm (iaStor not iaStorV)

* Disabling APS didn't fix it (tho may have eliminated other BSODs)
* Didn't need to uninstall Turbo Memory Driver
P.S. Install the Intel Matrix Storage drivers and perform the above procedure.

My computer was freezing constantly while on battery when I first got it. I disabled the turbo memory and uninstalled a bunch of the thinkvantage crapware. My computer has been running fine for the last 4 days while on battery.

However, I paid for the turbo memory so I would like to be able to use it. Are you saying that deleting the iastorv through regedit would fix this problem? If i do delete it through regedit, would this be a permament move. I installed the latest drivers for the turbo memory but it didn't do anything so I disable it. I never got any BSOD's, only lockups where my computer wouldn't respond to anything causing me to shut it down by holding down the power button.

#7 Post by **ryengineer** » Sun Jul 08, 2007 11:51 am

Intel Matrix Storage drivers are different than turbo memory ones. You need them and have to modify iastorv parameters to avoid such lockups. This is the only permanent solution I know of and it is going to last as long as you don't revert back to factory restore.

jd1010 · #8 Post by **jd1010** » Sun Jul 08, 2007 12:13 pm

Sorry, but I'm not sure if I'm understanding you correctly. So are you saying that if I delete the iastorv parameters that I'll be able to use turbo memory again?

Before I disabled the turbo memory my computer locked up 5 times on maybe 3 or 4 hours of battery usage. After I disabled turbo memory and got rid of some of the thinkvantage software my computer has not locked up once on around 7 or 8 hours of battery usage.

#9 Post by **ryengineer** » Sun Jul 08, 2007 12:21 pm

jd1010 wrote:Sorry, but I'm not sure if I'm understanding you correctly. So are you saying that if I delete the iastorv parameters that I'll be able to use turbo memory again?

Yes, precisely.

1. Install Intel Matrix drivers, restart your computer.
2. Change the registry values as shown in the schematic in the above link.
3. Restart your computer.
4. Enable Turbo memory.

XIII · #10 Post by **XIII** » Sun Jul 08, 2007 12:30 pm

Also, it is iastor, not iastorV.

#11 Post by **ryengineer** » Sun Jul 08, 2007 12:49 pm

XIII wrote:Also, it is iastor, not iastorV.

Depends on what the Event Viewer reports about the timeout error.

jd1010 · #12 Post by **jd1010** » Sun Jul 08, 2007 1:19 pm

ryengineer wrote:
XIII wrote:Also, it is iastor, not iastorV.
Depends on what the Event Viewer reports about the timeout error.

As you can tell I'm no expert at this stuff. I checked the event viewer and I didn't really know what I was supposed to be looking for. As I've said before I've never gotten a BSOD. I've had my computer freeze 5 times doing various things while on battery.

#13 Post by **ryengineer** » Sun Jul 08, 2007 1:26 pm

Try iastor.

eyecon82 · #14 Post by **eyecon82** » Mon Sep 17, 2007 7:37 pm

ryengineer wrote:
jd1010 wrote:Sorry, but I'm not sure if I'm understanding you correctly. So are you saying that if I delete the iastorv parameters that I'll be able to use turbo memory again?
Yes, precisely.

1. Install Intel Matrix drivers, restart your computer.
2. Change the registry values as shown in the schematic in the above link.
3. Restart your computer.
4. Enable Turbo memory.

Ryengineer,

Can you give me further instructions on how to accomplish changing registry values? I have no clue what i'm doing when it comes to this...i clicked on the link and all it said was to download the new matrix, which I did and installed it.... the link says something about doing a f6 start if the installation fails...i am kind of confused on this. thanks

#15 Post by **ryengineer** » Mon Sep 17, 2007 10:04 pm

First I had to delete your 4 posts regarding the same issue in multiple threads, 2 of them were identical.

Secondly, you don't have to change anything in the registry, Intel has fixed things and made it automatic now.

Moreover, I suggest you install the drivers from lenovo rather from Intel. [Since the issue was 1st reported lenovo started working on it and released a fix]. If installing it does not fix the problem then I suspect the issue is not related to Turbo Memory.

Please post the picture (the one you were talking about in another post) as a link in this thread. In addition, kindly also provide some history of your machine and throw some light on your OS (oem preload, clean install, Windows version etc.).

eyecon82 · #16 Post by **eyecon82** » Mon Sep 17, 2007 10:18 pm

ryengineer wrote:snipped

I appologize for the posts you had to delete. I was going through old threads and decided to bring them up in order to shed more light on the situation. Sorry.

I have a system with a clean install. I am currently running 32 bit vista.

I went ahead and downloaded and installed the new matrix software yesterday, however, I still ended up with a BSOD today. Prior to the new matrix download, I was getting a whole bunch of freezes.

I am going to post the image up with this post as well, I can't figure out how to post directly, so I am going to upload it to my picasa site. Thank you for your response.

photo

http://picasaweb.google.com/palak.desai ... 4401435394

[/img]

#17 Post by **ryengineer** » Mon Sep 17, 2007 10:44 pm

No problem, bringing old threads are not prohibited by any means but multiple posting about same issue is not appreciated.

Your problem is not related to Turbo memory at all.

Please take a look at these threads:

1

2

3

Also make sure your machine is upto date with all latest drivers including the recent version of BIOS, if you have additional user installed memory then please run, PC Doctor and Memtest86+ on it.

#18 Post by **ryengineer** » Mon Sep 17, 2007 10:59 pm

Here are two knowledge base from Microsoft:

http://support.microsoft.com/kb/941492

http://support.microsoft.com/kb/929777

eyecon82 · #19 Post by **eyecon82** » Mon Sep 17, 2007 10:59 pm

ryengineer wrote:snipped

I will go ahead and read through those threads...Yes, I purchased a corsair value ram (2gb stick) as well. I already have the latest bios as well

#20 Post by **ryengineer** » Mon Sep 17, 2007 11:04 pm

eyecon82 wrote:I will go ahead and read through those threads...Yes, I purchased a corsair value ram (2gb stick) as well. I already have the latest bios as well

Honestly I have seen bad memory modules and improperly installed drivers cause BSOD more than anything in thinkpad machines. It would be significant to mention that thinkpads are very picky machines when it comes to memory, Crucial is known to be the most compatible brand atleast I've seen work best with them.

BSOD - STOP Error 0x00008086

BSOD - STOP Error 0x00008086

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