VGA port not working

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lavieest · #1 Post by **lavieest** » Tue Jul 24, 2007 3:35 pm

I'm using a T60P and yesterday the VGA stopped working. My monitor is working (I plugged it into my desktop) and I tested the VGA by plugging it into my roommates monitors.
I did not recently update my computer and I went back to factory install to make sure that it wasn't caused by anything that I have installed. Alas the port still isn't working. The funny thing is that I still detect the monitor. I was wondering if anyone had any ideas on what may the cause of this?

#2 Post by **RonS** » Tue Jul 24, 2007 4:58 pm

What OS are you running?

Did you try pressing Fn+F7 to cycle through the internal/external display settings?

#3 Post by **tomh009** » Tue Jul 24, 2007 5:08 pm

Did you also verify that the problem isn't with the monitor? (Try another monitor with your T60, or another system with your monitor.)

lavieest · #4 Post by **lavieest** » Tue Jul 24, 2007 6:05 pm

I've tried using Fn+F7 to cycle through the presentation modes and that did not work.
The monitor has been tested with my roommate's T60 and it is indeed working; however when I try to use T60 with his monitor it does not work (same problem). I think the VGA may have burned out, is that possible?

#5 Post by **Harryc** » Tue Jul 24, 2007 9:15 pm

Sure it's possible. If you hold down the F1 key at boot, do you boot to a BIOS screen on the external? If not, call Lenovo for service.

lavieest · #6 Post by **lavieest** » Tue Jul 24, 2007 10:15 pm

I called tonight and the box is coming in on Thursday(7/26). I've read good and bad posts about easyserv and was wondering what should I keep on the laptop? I know that i will not be sending in my battery, and peripherals to easyserv; but should I also take out the wireless card and hard drive?

#7 Post by **Harryc** » Wed Jul 25, 2007 4:46 am

lavieest wrote:I called tonight and the box is coming in on Thursday(7/26). I've read good and bad posts about easyserv and was wondering what should I keep on the laptop? I know that i will not be sending in my battery, and peripherals to easyserv; but should I also take out the wireless card and hard drive?

Remove every CRU that you can that has nothing to do with the failure.

iii_iii · #8 Post by **iii_iii** » Fri Jul 27, 2007 12:20 am

I had exact same problem - suddenly lost ability to send video to VGA port.

Boot into BIOS - F1 - then ctrl-F7. If your external monitor works, then it's NOT hardware issue.

Now uninstall the ATI driver s/w from add/remove programs. It will rip all out ATI elements but leave behind a bunch of registry keys. When you reboot - do NOT install new driver.

Run Registry Mechanic to clean out all the ATI related keys - I had 590! Note that I had run the cleaner right before the ATI ripout, so all the loose keys were ATI-related.

Reboot and reinstall the ATI s/w from the Lenovo updater.

Voila! Working again. Seems like my power management related issues (sleep and hibernate are faster, more responsive).

Saved me having to replace a motherboard, which was where I was headed next.

lavieest · #9 Post by **lavieest** » Fri Jul 27, 2007 1:52 am

I don't believe that it's an issue with ati. This is because I had used rescue and recovery to do a complete factory restore. Therefore any of the offending keys should have been removed.

I do want to thank you guys for all your help though, it's been wonderful having so many knowledgeable people help me out and not call me derogatory terms.

CZOLG · #10 Post by **CZOLG** » Sat Sep 15, 2007 5:23 pm

Sorry for activating an old topic again, but I do have the same problem as lavieest. Hence my question, what was the cause of the failure and did Lenovo fix it?
Speaking of which, how long does it usually take to service a thinkpad? How long will I will have to make do without machine approximately?
I live in the UK.
Thanks

lavieest · #11 Post by **lavieest** » Sat Sep 15, 2007 5:41 pm

My personal thoughts are that this was due to heat issue. This is because my roommate(also with a T60) that had a vibrantly pink hue to his external monitor. Upon moving the laptop further from the wall it disappeared. Turn around was relatively fast for me, around 5 days; this was in the US though, so take it with a grain of salt.

CZOLG · #12 Post by **CZOLG** » Sun Sep 16, 2007 12:21 pm

Thanks for your feedback.
I will contact Lenovo next week, see what they have to say.

VGA port not working

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