Warranty service from IBM

Older ThinkPads.. from the 600, the 7xx, the iSeries, 300, 500, the Transnote and, of course, the 701
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anneortim
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Joined: Sun Sep 19, 2004 2:36 pm
Location: Roseville, CA

Warranty service from IBM

#1 Post by anneortim » Sun Oct 24, 2004 4:32 pm

Much has been written about the batteries in our ThinkPads going bad, so I won't rehash the problems. Needless to say, my battery is behaving "normally" :roll: . It was a brand new factory sealed IBM battery and was purchased less than a year ago. So now I would like to attempt to get a replacement from IBM before the warranty runs out. I've been all over IBM.com to find out how to get warranty service on the battery. So far, I haven't been able to find it. Anyone know where to go or have any other suggestions? TIA
T30 2366-JU3
512 MB RAM
Windows XP

G-Man
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Re: Warranty service from IBM

#2 Post by G-Man » Mon Oct 25, 2004 8:30 am

Just give them a call, and they will send you a new one. Once you received the new battery, you probably need to send back the old one.

Regards,
G-Man

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