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ArtShapiro
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Forums Issue

#1 Post by ArtShapiro » Fri Aug 10, 2007 11:24 am

Got a weird one here, and it only affects one of my many machines - happens to be my office desktop.

If I do a Search here, and receive one or more "hits", I'll of course start clicking on those hits as appropriate. 100% of the time I'll get a response page which starts with:

The connection was reset

The connection to the server was reset while the page was loading.


(I've made it red for emphasis.) If I delete the "&highlight" clause in the URL that is being requested, everything works normally.

Any theories? Not a showstopper, but a pretty good PITA.

Art

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#2 Post by Kyocera » Fri Aug 10, 2007 12:15 pm

It kind of sounds like there is a DNS issue at the office, if your office has it's own dns server there may be an issue with forward lookup zones, if not your office DNS server it could be your ISP. You can do a flush/dns command for your machine to renew the cache. It could be that the search pages are not resloving to the correct IP address and are timing out when you try to pull them up.

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Re: Forums Issue

#3 Post by Melvyn » Fri Aug 10, 2007 12:20 pm

Have you tried with another browser?
What about IP configuration?
Have you tweaked your browser?

Try with Firefox and MSIE and find diferences...

Let us know...

ArtShapiro wrote:Got a weird one here, and it only affects one of my many machines - happens to be my office desktop.

If I do a Search here, and receive one or more "hits", I'll of course start clicking on those hits as appropriate. 100% of the time I'll get a response page which starts with:

The connection was reset

The connection to the server was reset while the page was loading.


(I've made it red for emphasis.) If I delete the "&highlight" clause in the URL that is being requested, everything works normally.

Any theories? Not a showstopper, but a pretty good PITA.

Art
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ArtShapiro
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Location: Lake Forest, CA

Further

#4 Post by ArtShapiro » Fri Aug 10, 2007 12:58 pm

Thanks for the input so far, folks.

That was a Firefox diagnostic; IE gives a different (page cannot be displayed) message which also goes away when I remove the "highlight" portion of the URL.

It reproduced on two other machines on a different Lan segment here, IE only (they don't have Firefox installed.)

If it were a DNS problem, wouldn't I have issues getting to the site and viewing postings in general, not just with that particular form of the URL? The site generally gives me instantaneous response.

They play a lot of weird games here with security. Nevertheless, while I'm hardly a php maven (which I probably should learn) there doesn't seem to be anything remarkable or oddball about the form of the search response URL.

Art

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#5 Post by Kyocera » Fri Aug 10, 2007 4:15 pm

If it were a DNS problem, wouldn't I have issues getting to the site and viewing postings in general, not just with that particular form of the URL? The site generally gives me instantaneous response.
more than one dns server gets the information to your web client (browser) it may be that there is a problem with recursive lookups, believe it or not dns is one of the most problematic things to configure correctly.
I'm not saying for sure this is your problem but it does sound within the realms of a facet of web page cacheing and a misconfigured server somewhere in the loop. If your pc is requesting a cached web page from a server that can't properly or in a timely manner resolve it will time out.

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