Bluetooth/Modem Card question

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Cecilia76 · #1 Post by **Cecilia76** » Thu Oct 28, 2004 1:07 pm

Hallo,

I have a T42p 2373-HTG and last week I was not able to connect to the Internet with the internal modem (RJ45). I called IBM and they gave me a new Bluetooth/Modem card (FRU 91P7319); I installed it and Windows told me: "New hardware found Bluetooth III" or something like and then "Your hardware is ready to use".
If I look in system resources I can find the Bluetooth device but when I create an Internet connection no modem are present. If I click the "Wireless" applet in the Control Panel and I search for new BT devices, no devices are found.
The card is new so it should work. Any idea to help me??

Thanks a lot, C.

frdchang · #2 Post by **frdchang** » Thu Oct 28, 2004 7:36 pm

hey,

what was wrong with your modem?

Cecilia76 · #3 Post by **Cecilia76** » Fri Oct 29, 2004 2:04 am

Well,

simply I can't connect to the Internet with the normal cable connection (RJ45) because con normal modem are present in the system. It seems strange to me: the bt/modem card seems to be recognized from XP.
Maybe am I missing to do something?

C.

lvlolvlo · #4 Post by **lvlolvlo** » Fri Oct 29, 2004 2:46 am

wait I am confused.....are you referring to your Ethernet modem(RJ-45) or your dial-up modem(RJ-11)?

B/c you're saying rj-45 yet you replaced your bt/modem rj-11

i am confused...

Cecilia76 · #5 Post by **Cecilia76** » Fri Oct 29, 2004 2:51 am

Sorry,

I made a mistake. I mean RJ-11 dial-up modem.

C.

lvlolvlo · #6 Post by **lvlolvlo** » Fri Oct 29, 2004 2:54 am

ok so you are able to get on via the ethernet cable?

how long has the problem been happeing??
did you install anything new prior to your notice of it not working?
can you run a diagnostic on the modem to see if windows is communicating with it?

Cecilia76 · #7 Post by **Cecilia76** » Fri Oct 29, 2004 3:02 am

Actually I didn't installed anything; the laptop is factory restored.
I can use my ethernet connection with no problem.
While writing to you I am trying to restore again factory content from the IBM CDs. I could not use any diagnostic program because while I can see a BT device in system resources I can't see any modem. IBM told me that they are on the same card. I tried with the Thinkpad configuration program but the modem icon has a "turned off led" and is disabled. When I try to enable it the program tells me that Internal modem has not been found.
I suppose I have no hardware problems because the laptop is new, the BT card is new and changed yesterday, BT seems to work.

Carmine

lvlolvlo · #8 Post by **lvlolvlo** » Fri Oct 29, 2004 3:04 am

perhaps it is a problem in your bios. by mistake did you turn off your modem? thus making it not able to "see" it in windows...i know it's kind of stupid seeing that both bluetooth and the modem are on the same daughtercard but then again in the comupting world anything is possible.

i once recoverd my data from a crashed hd by putting it in the freezer for about 45mins..of course in two air tight(as it could get) ziplock bags

Cecilia76 · #9 Post by **Cecilia76** » Fri Oct 29, 2004 3:11 am

Yes, you're right.
Everything is possible

Anyway, can you suggest me what to check in the BIOS?
I tried to find the modem to activate but I didn't find anything except serial and parallel port, USB support, and so on...
My laptop is 2373HTG, maybe I can find some information in the IBM site?

Carmine

lvlolvlo · #10 Post by **lvlolvlo** » Fri Oct 29, 2004 3:22 am

okay is there a way i can contact you via msn or something...i think it woulo be more effective..and we wont make this thread longer that it need be

Cecilia76 · #11 Post by **Cecilia76** » Fri Oct 29, 2004 3:32 am

I am not able to use MSN or whatever. Just tell me what to do and I will do it. I'm sorry for that but I don't use these services usually.

C.

lvlolvlo · #12 Post by **lvlolvlo** » Fri Oct 29, 2004 3:37 am

is the recovery process finished..?

Cecilia76 · #13 Post by **Cecilia76** » Fri Oct 29, 2004 3:41 am

The Seventh disk is going on. Almost finished I suppose. Do you want to go on with pm or maybe direct e-mail?

C.

lvlolvlo · #14 Post by **lvlolvlo** » Fri Oct 29, 2004 3:43 am

whichever is easier for you...

Cecilia76 · #15 Post by **Cecilia76** » Fri Oct 29, 2004 3:47 am

I think pm is ok.

Bluetooth/Modem Card question

Bluetooth/Modem Card question

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