ThinkPad Protection Plan

[billj32]

I had planned on just ordering just the "3 year depot 9x5 Next Business Day" but that was not an option on the T61p 14.1 Lenovo site when I ordered (now it is an option). Instead I ordered the "3 Year Depot Upgrade with 3 Year ThinkPad Protection".

What does the ThinkPad Protection cover? After owning around six ThinkPads, I have never had a problem with damage. If there was some sort of cosmetic damage, would the plan cover repair of that if there was no functional damage. I am thinking of trying to change to just the 3 year depot warranty and getting a refund of the $160 difference since I just received the T61p last week.

The other question is the Lenovo Experts Chat and Live Telephone services. The telephone support I have received many times over the years from IBM EasyServe and its progeny has always been superb and one of the reasons I have kept buying ThinkPads. Why would one want to add the Lenovo Experts Service for an extra charge when the telephone warranty technical support is so good. Thanks

[tfflivemb2]

The Thinkpad Protection Plan will cover accidental damage to your thinkpad, such as water spillage, drops from elevation, etc...

It is very nice to have...

[ThinkPad R]

I'd love to have done that for my now useless thinkpad r40


Let me tell you this. Youprobably don't need it for the T or Z or X series.

But if you're getting the R series, GET IT!

Actually the costs for the protection service trades off with the additional cost to buy T

& T is so much lighter & easier to carry & more durable.

I'm not joking!

Currently my R40 is as good as dead b/c I can't move it around slightly or else

the power cord stops charging my computer. It takes many minutes - hours adjusting the cord (something's wrong with my power input)

And I can't fix it b/c it's directly connected to motherboard.

[ryengineer]

..........snip....Currently my R40 is as good as dead b/c I can't move it around slightly or else the power cord stops charging my computer. It takes many minutes - hours adjusting the cord (something's wrong with my power input) And I can't fix it b/c it's directly connected to motherboard.

Sir, the things you mentioned are covered under warranty, Thinkpad protection plan is merely an accidental coverage.

[ThinkPad R]

Well, I know that but there are other reasons

-

the screen hinge on R40 is so much weaker - it rattles after a year or so while T40 & X & Z screen hinges remain strong even after several years.

Especially on the new ones, you can feel this comprehensive durability on those hinges.

And the R series screen flexes & the entire body squeaks a bit when you lift from one side.