Will installing RAM by meself void the warranty?

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maspero · #1 Post by **maspero** » Thu Aug 30, 2007 2:56 pm

just bought a t61, will buy more memory and install by myself. Will doing so void the lenovo warranty?

Thanks.

#2 Post by **ryengineer** » Thu Aug 30, 2007 2:59 pm

No. Replacing a CRU does not void warranty.

#3 Post by **RonS** » Thu Aug 30, 2007 3:11 pm

maspero wrote:just bought a t61, will buy more memory and install by myself. Will doing so void the lenovo warranty?

Thanks.

No it won't. But if you ever send it in for warranty repair, I would remove it first. If you don't, they will.

maspero · #4 Post by **maspero** » Thu Aug 30, 2007 3:14 pm

Thanks a lot. Is this in the warranty terms?

ryengineer wrote:No. Replacing a CRU does not void warranty.

Tholek · #5 Post by **Tholek** » Thu Aug 30, 2007 11:41 pm

RonS wrote:
maspero wrote:just bought a t61, will buy more memory and install by myself. Will doing so void the lenovo warranty?

Thanks.
No it won't. But if you ever send it in for warranty repair, I would remove it first. If you don't, they will.

That worries me....if I install the Bluetooth daughterboard, then would they pull it if they noticed it was there?

#6 Post by **carbon_unit** » Fri Aug 31, 2007 6:11 am

It is possible. They only have to return it in factory condition. Any part may get replaced with factory replacement parts.

Tholek · #7 Post by **Tholek** » Fri Aug 31, 2007 8:04 am

carbon_unit wrote:It is possible. They only have to return it in factory condition. Any part may get replaced with factory replacement parts.

Assuming you were responding to my comment...

This can't be replaced, except with the same component, so I wouldn't be worried about that. What worries me is if they would pull this optional component since it wasn't chosen to begin with.

#8 Post by **carbon_unit** » Fri Aug 31, 2007 8:25 am

Tholek, I was thinking of earlier machines where the Bluetooth module was integrated into the modem.
I suppose that if they determine that bluetooth module to be the root of the problem they would pull it out. I'm not sure if they would be required to replace it or not since it is not a factory installed component. Maybe if you had a receipt for it from Lenovo they would.

#9 Post by **ryengineer** » Fri Aug 31, 2007 9:39 am

If you send out your machine for repairs to IBM and it finds out that you have replaced a CRU ID in N bracket then it deserves the right to refuse you warranty services.

Customers are responsible for installing such CRU's on their own risk, if you do install any; successfully then please remove it before sending out your machine to IBM EasyServ (a.k.a Solectron).

Also, as a rule of thumb one does not need to send anything to repair services that's not part of the problem, one can safely remove batteries, ultrabays, media bays, HDDs, additional memories, power supply (AC adapter) etc.

A CRU is a service part that can be removed and replaced by the customer. The CRU ID, located in a service parts list, indicates the level of difficulty:

-CRU ID 1 identifies parts that are fairly simple to replace, requiring few or no tools.
-CRU ID 2 identifies parts that are slightly more difficult to replace.
-CRU ID N identifies parts that are not to be replaced by the customer.

One can look up CRU ID with N parts in HMM.

Tholek · #10 Post by **Tholek** » Fri Aug 31, 2007 11:15 am

Unfortunately, the Bluetooth card falls under the "N" category, which I guess you knew.

I haven't gotten it yet, and now have that to consider before actually making a purchase.

Will installing RAM by meself void the warranty?

Will installing RAM by meself void the warranty?

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