Sonic Multimedia Center is broken

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ark · #1 Post by **ark** » Sat Sep 08, 2007 7:38 am

I recently got around to installing the Lenovo CD/DVD burner that I ordered with my T60. It seems to work fine--but I can't say as much for the software that Lenovo ships with it.

The DVD burner comes with a CD marked "Super Multi-Burner Ultrabay Slim Drive Software and User's Guide" that includes something called "Multimedia Center for Think Offerings 2.2"

That application, in turn, includes three software packages from Sonic called RecordNOw Audio, RecordNow Copy, and RecordNow Data.

After installing these packages, whenever I try to execute one of them, a red "Sonic" splash screen appears for a few seconds, and then a dialog box pops up that says:

"Could not complete the last command because: Unknown error"

There are no entries that look relevant in either the system or application event logs.

Any suggestions about where to go from here?

#2 Post by **GomJabbar** » Sat Sep 08, 2007 7:53 am

Right-click on the optical drive in My Computer, choose Properties > DLA, and uncheck box Enable DLA on your drives. See if this works.

Another option is to try a different brand of quality media in the optical drive.

#3 Post by **ryengineer** » Sat Sep 08, 2007 8:03 am

Look at this document as well.

ark · #4 Post by **ark** » Sat Sep 08, 2007 8:09 am

GomJabbar wrote:Right-click on the optical drive in My Computer, choose Properties > DLA, and uncheck box Enable DLA on your drives. See if this works.

Another option is to try a different brand of quality media in the optical drive.

This happens even with no media in the drive, and it doesn't matter whether the "Enable DLA" box is checked.

ark · #5 Post by **ark** » Sat Sep 08, 2007 8:13 am

ryengineer wrote:Look at this document as well.

Aha! That seems to have done the trick! Thanks!!

I guess I'm not losing my mind, after all

ark · #6 Post by **ark** » Sat Sep 08, 2007 3:11 pm

I spoke too soon. I can now run the Sonic applications, but when I exit the program, it crashes with the following:

Mediahub.exe - Application Error

The instruction at "0x0036b40" referenced memory at "0x0025f5d0". The memory could not be "written".

Click OK to terminate the program

When I click OK, I get another dialog box, saying:

The exception Illegal Instruction
An attempt was made to execute an illegal instruction.
(0xc000001d) occurred in the application at location 0x00460024.

Click OK to terminate the program.

When I click OK, I get a third dialog box:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: ...ommon Files\SOnic Shared\Sonic Central\Main\Mediahub.exe

R6025
- pure virtual function call

Any additional suggestions would be welcome.

ark · #7 Post by **ark** » Sat Sep 08, 2007 3:16 pm

PS: Rummaging around the web, it appears that the problem may be that the Roxio software is just plain incompatible with the current version of Windows Media Player. I wonder if there will ever be updates...

ark · #8 Post by **ark** » Sat Sep 08, 2007 5:34 pm

Aha! Although I know that many on this forum disparage it, I tried the ThinkVantage Update program. Sure enough, it offered me a 150-megabyte update to the Sonic software suite. When I installed that, the crashes went away.

Yay!

julianmunoz · #9 Post by **julianmunoz** » Sun Sep 04, 2011 9:58 am

Updated link for the solution:
http://support.lenovo.com/en_US/downloa ... MIGR-66040

I followed recommened Automated Solution, but Sonic Icons For Lenovo update was already installed on my computer.
Solved by downloading Sonic Icons For Lenovo update, uninstalling it (it was already installed on my computer), installing downloaded version.

Sonic Multimedia Center is broken

Sonic Multimedia Center is broken

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