Can you add Thinkpad Protection to an online order ?

T4x series specific matters only
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aamsel
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Can you add Thinkpad Protection to an online order ?

#1 Post by aamsel » Sun Oct 31, 2004 4:25 pm

I have previously added Thinkpad Protection to an order placed with an IBM rep. on the phone, but wondered how or if you can add Thinkpad Protection to an order placed on the IBM website????
Please let me know how to do this.

Thanks a lot in advance!

Andrew
Austin, TX

ychandrani
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#2 Post by ychandrani » Sun Oct 31, 2004 6:46 pm

Click on Customize before adding the system to your shopping cart. warranty and protection options can be found there.
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aamsel
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#3 Post by aamsel » Sun Oct 31, 2004 11:40 pm

I see options for onsite and depot warranty upgrades, and also Computrace Personal and Computrace Complete, but I don't see anything for Thinkpad Protection.
Help !!!?????

Thanks,
Andrew
Austin, TX

ychandrani wrote:Click on Customize before adding the system to your shopping cart. warranty and protection options can be found there.

BillMorrow
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#4 Post by BillMorrow » Mon Nov 01, 2004 12:04 am

you can (or should be able to) place thinkpad protection on your new thinkpad by ordering it from ibm (or from bill) within 30 days from invoice of your new thinkpad..
not within 30 days from delivery..

http://www.pc.ibm.com/us/accessories/se ... n1575.html
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Leon
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#5 Post by Leon » Mon Nov 01, 2004 8:21 pm

but the link you gave says...

"ThinkPad Protection Service is only available at the time of purchase of the ThinkPad."

:?:

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#6 Post by leesiulung » Tue Nov 02, 2004 12:15 am

To add it after you purchased your computer (directly from IBM and within 30 days of invoice), you can call your sales representative and ask that person to do it for you. If you do not know who it is, just call IBM and tell them you want to talk to your sales rep. If your sales rep, insist this is not possible just tell him to double check. I have done it in the past, through my sales rep. The reason for this is some sales people at IBM does not know you can add it within the 30 days timeframe... This seems reasonable since you can return it within 30 days, and hopefully you did not already break already... lol... :D

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