Dead Fingerprint Reader?

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wswartzendruber · #1 Post by **wswartzendruber** » Wed Oct 03, 2007 12:48 pm

I was using my ThinkPad when all the sudden it went black and froze up. Upon hard rebooting, it prompted me for a fingerprint (like normal) but immediately failed three times and halted. Quickly pressing <Esc> to manually enter the password allowed me through, as did going into the BIOS and disabling fingerprint authentication. When using Linux to evaluate a fingerprint scan, it immediately fails.

wswartzendruber · #2 Post by **wswartzendruber** » Sat Oct 06, 2007 10:01 am

I'm bumping this post hoping someone with some helpful knowledge notices it. I don't feel like coughing out $100 for a new palmrest.

wswartzendruber · #3 Post by **wswartzendruber** » Mon Oct 08, 2007 11:34 am

This topic is about to go on page 2 so I'm bumping it one last time.

caponenut · #4 Post by **caponenut** » Mon Oct 08, 2007 2:56 pm

Did you try repair when reinstalling fingerprint reader software?
I had a similar problem and reinstalling the software got it going again.

Hope it helps

Mario

wswartzendruber · #5 Post by **wswartzendruber** » Mon Oct 08, 2007 7:06 pm

caponenut wrote:Did you try repair when reinstalling fingerprint reader software?
I had a similar problem and reinstalling the software got it going again.

Hope it helps

Mario

As in to repair the fingerprint software installation? This problem occurrs during boot, in Windows, and in Linux.

#6 Post by **ryengineer** » Tue Oct 09, 2007 3:00 am

Biometric chip gone bad perhaps.

NathanA · #7 Post by **NathanA** » Tue Oct 09, 2007 3:19 am

There is an option in the BIOS that allows you to wipe the slate clean in the fingerprint reader's memory. Why don't you reinitialize it using that feature in the BIOS, and then re-train it and see how it works after that?

-- Nathan

wswartzendruber · #8 Post by **wswartzendruber** » Tue Oct 09, 2007 9:10 am

I did already. Screw it. I'm ordering a new palmrest.

You all get an A+ for effort.

Dead Fingerprint Reader?

Dead Fingerprint Reader?

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