When using IE or when closing the last IE window, a message pops up saying that while using the google browser helper object an error ocurred. the toolbar is always "being used" so i don't know if it is actually causing the problem b/c after i click close, adobe acrobat errors come up which are probably the culprit. anyone have any ideas? thanks!
Internet Explorer has encountered a problem with an add-on and needs to close.
The following was running when this problem occurred
File: googletoolbar2.dll
Company (not verified) Google Inc.
Description: Google IE Client Toolbar
Acrobat IEHelper: iexplore.exe - application error
the instruction at "0x1001d10e" referenced memory at "0x000000004". The memory could not be "read". Click on OK to terminate the program
Acrobat IEHelper: iexplore.exe - application error
The instruction at "0x7c9105f8" referenced memory at "0x01ac0010". The memory could not be "read". Click on OK to terminate the program
HELP! IE keeps crashing (googletoolbar or Acrobat related?)
HELP! IE keeps crashing (googletoolbar or Acrobat related?)
T42p (2378-DYU) 1.8GHz | 15"UXGA+ | 512MB | 80GB128MB ATI FireGL T2 | IBM 802.11a/b/g | BT | WinXP Pro SP2
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MadeInJapan
- Senior Member

- Posts: 936
- Joined: Wed Jul 07, 2004 11:02 pm
- Location: Knoxville, TN
Try uninstalling Acrobat Reader first and see if it solves the problem. If not, then do the same for the google bar. Between uninstall and re-install, run scandisc (If XP or W2K, you'll have to go into "properties" of your "C" drive and select tools on the upper tab...the scandisc actually occurs during the next boot-up). When I say scandisc, I mean "error checking" in W2K and XP.
My logic is that somewhere on your hard drive there is a bad sector, or sectors...exactly where the program or programs you mention is/are trying to store information. By uninstalling and running scandisc, windows will either fixing this/these disc errors or choose to not use that part of your hard drive anymore. This should eliminate your problems when you reinstall the software.
Good luck!
My logic is that somewhere on your hard drive there is a bad sector, or sectors...exactly where the program or programs you mention is/are trying to store information. By uninstalling and running scandisc, windows will either fixing this/these disc errors or choose to not use that part of your hard drive anymore. This should eliminate your problems when you reinstall the software.
Good luck!
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RoadHazard
- Sophomore Member
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- Joined: Mon Apr 26, 2004 10:29 am
- Location: Bangkok, THAILAND
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