warranty question

T60/T61 series specific matters only
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ahidalgo
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Joined: Fri Aug 24, 2007 2:36 pm
Location: Albuquerque, NM

warranty question

#1 Post by ahidalgo » Mon Nov 05, 2007 8:46 am

I have had my T61p for a couple of weeks and for the most part love it. I have a warranty question.

My 15.4 WUXGA TFT screen has two two pixels out which show up as white and one dark spot under the glass. I have a 3 year on-site warranty, Does this warrant a screen replacement or do I need to reach a certain bad pixel level, etc?

Thanks!
Al Hidalgo
UNM Health Science Center
Albuquerque
T61p

Harryc
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#2 Post by Harryc » Mon Nov 05, 2007 8:50 am

You need to reach a certain bad or stuck pixel level prior to qualifying for replacement. There are many threads here on this subject, most with a link to the Lenovo policy Try a forum search.

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