Volume up, down, mute buttons don't work. . .

[Wayne]

R-40 running XP Pro SP-2, all updates.

I don't know when they stopped working. I have the latest audio drivers and BIOS but the buttons don't work. I have sound, the speaker icon, everything works except the buttons. Pressing them does nothing. No screen display either. PC-Doctor 5 is no help either (duh).

Suggestions?

[vanaya]

Where you installing any software or hardware? Or was it from bootup?

[jrv331]

I believe those buttons are related to IBM's "hot keys" program, try reinstalling it. The program starts at start up time, any config changes? thats what worked for my A31.
John

[Wayne]

The latest version. The only keys it affects are keyboard keys, and combinations. Volume is listed but for a combination like Ctrl-Shift and such. But nothing for the specific buttons above the keyboard.

I've gone through the ThinkPad configuration and the buttons are not listed there either.

[jrv331]

There are two programs, one is for the keyboard customizer the other is for the hot keys. Heres a link, if it doesnt work go to the R series software page and scroll down to the hot key download.

John

edit: direct link to program
http://www-307.ibm.com/pc/support/site. ... MIGR-38953

[ryengineer]

Does the Access IBM/Thinkpad button still work?

Try installing Hotkey utilities drivers and Access Help online User's Guide.

[Wayne]

Hotkeys and volume keys are two different animals, if you have those programs running, open it up and look for a volume button, it's not there. I have all the updates installed. And I kept playing with it last night. Turned it on today and I'll be KMA, the buttons work. I did exactly nothing from last night but the volume and mute buttons work. Don't ask me why. But still no OSD volume bar.