Good Lenovo Support Experience

X60/X61 series specific matters only.
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dfumento
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Joined: Thu Jan 20, 2005 8:27 pm
Location: Manhattan, NY

Good Lenovo Support Experience

#1 Post by dfumento » Fri Nov 16, 2007 12:55 pm

I had some problems with my X60 which I purchased last November with XP with free Vista upgrade. The laptop never worked properly with the Vista upgrade -- lots of screen changing resolution issues and other things.

I learned a valuable lesson: don't buy laptops with upgrades to a new OS (e.g. XP to Vista).

Lenovo offered me a full refund. I decided to exchange it for an X61 with Vista installed.
X201s: 1440x900 LED backlit 2.13 GHz, 8 GB, 160 GB Intel X25-M Gen 2 SSD, 6200 a/b/g/n, BT, 6-cell, 9-cell, Windows 7 Ultimate x64 SP1, Verizon 4G LTE USB modem, USB 2.0 external optical drive, Lenovo USB to DVI converter
Previous Models: A21p, A30p, A31p, T42, X41T, X60s, X61s, X200s
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asianboyztn
Posts: 38
Joined: Thu Oct 11, 2007 7:56 am
Location: bartlett, tn

#2 Post by asianboyztn » Fri Nov 16, 2007 4:30 pm

good to hear about some of good experienced.
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chi3x10
Posts: 14
Joined: Wed Nov 14, 2007 12:21 pm
Location: Gainesville, FL

#3 Post by chi3x10 » Fri Nov 16, 2007 4:39 pm

Wow! That was nice. So Lenovo refunded you one year after you purchased it?
701C, 240, X23, X41, T42p, X61
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