IBM sues seller over alleged fake ThinkPad batteries

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Puppy
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IBM sues seller over alleged fake ThinkPad batteries

#1 Post by Puppy » Fri Nov 30, 2007 1:48 pm


Harryc
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#2 Post by Harryc » Fri Nov 30, 2007 1:54 pm

In light of recent scattered battery explosions and fires I for one am glad to see a large company like IBM step up and go after the counterfeiters. Who knows how they make these batteries or if they are safe for use.

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#3 Post by andyP » Fri Nov 30, 2007 5:14 pm

I say, too right, take 'em to the cleaners.
I often get asked if there are cheaper alternatives to original parts, my answer is always; "I don't know of any, if you find one and buy it, then have a problem, do not call me"
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#4 Post by ducky2802 » Sat Dec 01, 2007 9:35 pm

What surprised me the most is a company like IBM, taking their time to order up some batteries after learning of a claim, doing their own investigation, finding out the truth, then pursing it. Normally, in a story like this, Id hear the reply "Sorry, you didnt have a genuine part so you are on your own." Great job to IBM and its one of the reasons that they have my patronage! All my computer purchases, and all my recommendations are always thinkpads!!!!

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#5 Post by SMurf » Sun Dec 02, 2007 10:02 am

Although it is worth noting that sometimes even genuine parts (Apple/Sony/Dell) are dangerous. In those cases the companies tend to be responsible enough to replace them (although funnily enough that can be country-specific :shock: ), but if you've already lost your hand or your house...

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#6 Post by ryengineer » Sun Dec 02, 2007 2:19 pm

SMurf wrote:snip....(although funnily enough that can be country-specific :shock: )....snip
Product recalls by previously IBM PCD and now lenovo, all worldwide:
-March 2000 - Recall of AC adapters for certain ThinkPad i Series, 310 notebooks, and WorkPad z50s

-March 2001 - Recall of speaker AC adapters - Aptiva / NetVista / PC300

-October 2002 - G51 CRT Monitor Recall

-August 2004 - ThinkPad 56 Watt AC Adapter Recall

-September 2006 and March 2007 - ThinkPad Battery Recall
"I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.

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#7 Post by SMurf » Sun Dec 02, 2007 6:18 pm

I know that IBM/Lenovo are good when it comes to this kind of stuff, I just meant that certain companies in certain territories will do things like ask you to pay for example postage to ship their faulty equipment to them.

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