hi, about the warrenty

X60/X61 series specific matters only.
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vincentfkc
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hi, about the warrenty

#1 Post by vincentfkc » Tue Dec 11, 2007 6:45 pm

I got a X60S from a guy, who bought bunch of them when X60S were clearance. It is new sealed, i just open it and register it in Lenovo site.

But the guy refused to give me the recipe because his visa number on it.

my question is, the warranty is transfered to me now?

I know IBM would repair your laptop since your S/N number was not expired before.

but do they(lenovo) change the policy now?

This laptop has 3 year warranty, not sure it is international or so

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Harryc
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#2 Post by Harryc » Tue Dec 11, 2007 8:09 pm

Lenovo does not require a receipt as proof of purchase prior to doing maintenance on your laptop. The maintenance stays with the laptop, not the owner. As far as international warranties and how they work in Canada for service, I'll let the Canadian guys speak to that.

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#3 Post by young guy » Tue Dec 11, 2007 9:53 pm

Use this tool to see when your warranty expires:

http://www-307.ibm.com/pc/support/site. ... -WARNTY#sw

Use the lookup tool below to see if you're covered in Canada/Internationally:

http://www-307.ibm.com/pc/support/site. ... OOK-IWS#sw

When the day comes that you need service, call the 800 number listed beside "Canada" (or whatever host country you are currently living, vacationing, etc. and assuming the country is on the above IWS list for your laptop) and you're off to the races.
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vincentfkc
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#4 Post by vincentfkc » Tue Dec 11, 2007 10:43 pm

young guy wrote:Use this tool to see when your warranty expires:

http://www-307.ibm.com/pc/support/site. ... -WARNTY#sw

Use the lookup tool below to see if you're covered in Canada/Internationally:

http://www-307.ibm.com/pc/support/site. ... OOK-IWS#sw

When the day comes that you need service, call the 800 number listed beside "Canada" (or whatever host country you are currently living, vacationing, etc. and assuming the country is on the above IWS list for your laptop) and you're off to the races.
ty man

the warranty ends in 2010 / 9 / 17

but some ppl saying lenovo changed the policy, u have to have recipe in order to process ur maintain or repair.
X30, T42, X60S

vincentfkc
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#5 Post by vincentfkc » Tue Dec 11, 2007 10:46 pm

Harryc wrote:Lenovo does not require a receipt as proof of purchase prior to doing maintenance on your laptop. The maintenance stays with the laptop, not the owner. As far as international warranties and how they work in Canada for service, I'll let the Canadian guys speak to that.
but this is so weird, i know many ppl steal thinkpad, i am just afraid that it is stole one.
X30, T42, X60S

ryengineer
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#6 Post by ryengineer » Wed Dec 12, 2007 5:36 am

vincentfkc wrote:but this is so weird, i know many ppl steal thinkpad, i am just afraid that it is stole one.
I don't believe many people steal sealed thinkpads. In Canada you would need to call IBM Support Center to register the thinkpad and warranty in your name.

Toll free # 1-800-565-3344 or 416-383-3344 in Toronto.
"I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.

vincentfkc
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#7 Post by vincentfkc » Wed Dec 12, 2007 10:35 am

ok, thanx for everybody, i called lenovo, they said my thinkpad had 3 years warranty but it is only good in Canada, and yea, I don;t need invoice to repair it.
X30, T42, X60S

vincentfkc
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#8 Post by vincentfkc » Wed Dec 12, 2007 10:40 am

BTW, my X60S cost me $950

brand new, L2400, 512MB 60G no bluetooth 8Cell

was it good price, just got it on 10th Dec
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#9 Post by JaneL » Wed Dec 12, 2007 11:00 am

vincentfkc wrote:ok, thanx for everybody, i called lenovo, they said my thinkpad had 3 years warranty but it is only good in Canada, and yea, I don;t need invoice to repair it.
Thanks for reporting back! That will help others with the same question.
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#10 Post by dyne » Thu Dec 13, 2007 8:41 am

The above link says that my warranty cannot be found for my X61T. Anyone else getting that?

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#11 Post by ryengineer » Fri Dec 14, 2007 1:38 pm

dyne wrote:The above link says that my warranty cannot be found for my X61T. Anyone else getting that?
The tools gets down at times mostly at nights. Try again another time or call IBM Support Center at 1-800-426-7378 to have it looked up.
"I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.

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