T61 is very unstable...

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chadwicktr · #1 Post by **chadwicktr** » Wed Dec 12, 2007 11:53 am

Just wondering if you guys have seen this problem before:

I've had my t61 since August with no problems (using it for college). Yesterday, I was just emailing in outlook, and lines started turning purple, and then winxp began to freeze every few seconds (although there was not a heavy CPU load at all), then it would unfreeze, freeze, unfreeze, etc. Meanwhile, I minimized outlook and my desktop background started looking all pixelated, then it froze with a black screen, so I just hard reset it. It worked fine for a few minutes and then started doing the same thing, so I did a hard reset, and then it was fine for several hours.

Today, I left it on all night, used it this morning. Then after taking a final exam I came back and the screen saver was all pixelated and frozen, so I did a hard reboot, it then went through the bios passwords fine, but got some randon black screens with zeros and white spots before the windows boot splash.... then when it gets to the user screen it will accept my finger print, then freeze with the screen all pixelated or out of order.

My first guess was maybe a faulty graphics card. Thankfully, I only have exams left for school, and I have everything backed up.

Has anyone else had these problems, and what was your solution?

Thanks

CT

#2 Post by **RonS** » Wed Dec 12, 2007 3:30 pm

I've never had this problem, but I recommend that you send your system in for warranty service. I'll bet you get a new planar card.

Before you send in your system, consider removing your hard drive. Repair doesn't need it.

chadwicktr · #3 Post by **chadwicktr** » Wed Dec 12, 2007 4:41 pm

Thanks. When I bought my t61 I purchased the accidental coverage. Would it be possible to upgrade to onsite warranty now? (you can only upgrade your warranty once right? at least that is what one sales rep told me).

If it is possible to upgrade to onsite, do they fix these sorts of problems onsite, or would they send it in anyway?

eyecon82 · #4 Post by **eyecon82** » Wed Dec 12, 2007 7:56 pm

maybe its the active protection system kicking in. are you moving it while the freezing is occuring?

lautamas · #5 Post by **lautamas** » Thu Dec 13, 2007 12:36 pm

happens to me once...after the windows XP logo came out (the first bootscreen), the screen just seems fading...doenst move at all.

Tried to reset the BIOS to default...it fixes everything for me.

T61 is very unstable...

T61 is very unstable...

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