Bright spots on X40 LCD

X2/X3/X4x series specific matters only
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ldbobby
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Bright spots on X40 LCD

#1 Post by ldbobby » Wed Nov 17, 2004 8:36 pm

Hey guys, just curious if anyone else has this. It's not quite a dead pixel... but I have regions some an inch in diameter and a few are small clumps of pixels that are brighter then the rest of the sceen. They display the correct colors, just brighter. I'm pretty sure it's the LCD's problem as these regions are always in the same spots and it occurs in both Windows XP and Linux(Fedora Core 3). Any idea how I should approach this? Thanks for any help.
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eriqesque
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#2 Post by eriqesque » Wed Nov 17, 2004 8:40 pm

Cotact IBM
If it's the same type of white spots my T40 had then they will replace the LCD.
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ldbobby
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#3 Post by ldbobby » Tue Dec 28, 2004 8:07 pm

I'm finally on my Winter break and don't need my X40 for school work for a while, so I decided to give IBM a call about the problem. They say ok, send it in. I did so, and now I get a call about charging me $800+ to fix it?! They say the white spots are caused by pressure on the screen. But the white spots (brighter regions) I have range from a clump of ~10 pixels to an inch in diameter and they are in random locations. How could I have caused such damage? Specially since I'm a broke college student and bought this with my own money, I'm treating this thing like a 1 month old baby! So I decide to dispute the charges. Hope everything goes well. If anyone has any tips/experience ... I dunno, dealing with this? Any help is appreciated.
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underclocker
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#4 Post by underclocker » Tue Apr 03, 2007 8:44 am

How did this turn out? Will IBM replace screens that develop white spots? Any other experiences?
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#5 Post by mitchellst » Tue Apr 03, 2007 4:15 pm

If they're under warranty, I'll replace them.

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#6 Post by dorin » Wed Apr 04, 2007 5:39 pm

same here, since i bought it, there were some brighter areas which within 2 months they really started bothering me. i told the whole story to ibm and in 2 days i got a perfect no dead pixel screen, that was about 2 years ago, and now its still spotless.
i recommend to escalate the issue.
and in the worst case you're better off ebay for lcds
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#7 Post by akao » Thu Apr 12, 2007 12:29 pm

I also have several bright / white spots. On mine, it is obvious the line-up between the dots and corners of keys on the keyboard. Not sure how this explains why it occurs or what the "pressure" is.

underclocker
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#8 Post by underclocker » Thu Apr 12, 2007 3:00 pm

Mine is in for service now - it had about eight white spots. I was told it would be replaced under warranty. No hassles so far. I'll report back when it returns.

Thanks for the advice.
T510, i7-620m, NVidia, HD+, 8GB, 180GB Intel Pro 1500 SSD, Webcam, BT, FPR Home
T400s, C2D SP9400, Intel 4500MHD, WXGA+, 8GB, 160GB Intel X18-M G2 SSD, Webcam, BT, FPR Travel
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underclocker
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#9 Post by underclocker » Fri Apr 13, 2007 8:59 am

I received my X40 back today with a new LCD. Just perfect, clear and bright. No spots or dead pixels and the bezel was installed perfectly.

No charge.

Very good Solectron service.
T510, i7-620m, NVidia, HD+, 8GB, 180GB Intel Pro 1500 SSD, Webcam, BT, FPR Home
T400s, C2D SP9400, Intel 4500MHD, WXGA+, 8GB, 160GB Intel X18-M G2 SSD, Webcam, BT, FPR Travel
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#10 Post by gator » Fri Apr 13, 2007 11:41 am

underclocker wrote: Very good Solectron service.
That is good to hear, for a change. :roll:
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Past: X31 2673-Y13 | T41 2374-3HU | T22 2647-AEU


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#11 Post by qviri » Wed Jun 13, 2007 7:24 pm

What kind of spots are we talking about here? Is it just spots from the screen making contact with the keyboard, or do general white "pressure" spots from something pressing on the lid from the outside qualify as well?
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