Lenovo Canada billing question

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bluto
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Lenovo Canada billing question

#1 Post by bluto » Thu Jan 10, 2008 7:58 pm

I bought an X61 tablet in November. It's a 7TPE150 which is a 7767-A4U with a top loader carrying case and additional AC adapter.

According to the order page, the case and adapter were free add-ons, but I've just been billed for the adapter (the carrying case is still backordered).

The 7TPE150 is no longer available on the Lenovo order page so I can't go back and check what I paid against what I should have paid. Is it likely that Lenovo would separate out the costs of the adapter and case, and bill those individually as they were shipped?

'Cos the way they did it makes it look like I'm being billed for something that should have been included.

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#2 Post by ryengineer » Fri Jan 11, 2008 2:41 am

You should contact the sales department, I have pm-ed you few details.

You should also have received a printed POP (Proof of Purchase) after getting the order shipped to you. You may note that it's different than the documents and receipt that accompanied with your machine and usually gets mailed out after the reception of order by you.
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