Hard Drive Firmware Won't Take
Hard Drive Firmware Won't Take
I've downloaded and installed the 7k60 firmware update several times and gone thru the procedure sucessfully only to come back and find out that the firmware update did not take. I run the diskinfo utility and it says I still have the old firmware. I'm using the diskless version. Anyone have any Ideas? I have a T41 with 1.2Ghz of RAM. I'm thinking about running the disk version or removing extra memory, but don't want to go thru the trouble there is another solution.
H Fawaz
DHL Enterprises, Inc.
"Solutions On The Cutting Edge"
DHL Enterprises, Inc.
"Solutions On The Cutting Edge"
That is only required when you have less than 512Mb memory. Besides, I don't get any errors or error messages. As far as the process is concerned, it goes off without a hitch, but when I check to see if the firmware has updated, it still shows the old version.Nabeel wrote:Did you lower the resolution and all that stuff that it said?
H Fawaz
DHL Enterprises, Inc.
"Solutions On The Cutting Edge"
DHL Enterprises, Inc.
"Solutions On The Cutting Edge"
Lowered the resolution, tried, no go. Created the disk, tried again, no go. Removed upgraded memory, tried again, still same firmware. All the while it tells me the hard drive has been upgraded. Anyone else having problems or have a solution?
H Fawaz
DHL Enterprises, Inc.
"Solutions On The Cutting Edge"
DHL Enterprises, Inc.
"Solutions On The Cutting Edge"
Re: Hard Drive Firmware Won't Take
Did your 7K60 originally ship with a Thinkpad???
Mine didn't, and I had the identical "failure".
I contacted Hitachi, and they told me that retail or OEM versions of the 7K60 other than those that IBM ships are not firmware upgradeable.
I tried to upgrade my 7K60, which I bought last year on the web, about 10 times, and the firmware never upgraded.
My call to Hitachi got the reason posted above...it won't upgrade.
They also told me that there is no real reason to upgrade or change a retail 7K60 if it is working ok.
Andrew
Austin, TX
Mine didn't, and I had the identical "failure".
I contacted Hitachi, and they told me that retail or OEM versions of the 7K60 other than those that IBM ships are not firmware upgradeable.
I tried to upgrade my 7K60, which I bought last year on the web, about 10 times, and the firmware never upgraded.
My call to Hitachi got the reason posted above...it won't upgrade.
They also told me that there is no real reason to upgrade or change a retail 7K60 if it is working ok.
Andrew
Austin, TX
shfawaz wrote:I've downloaded and installed the 7k60 firmware update several times and gone thru the procedure sucessfully only to come back and find out that the firmware update did not take. I run the diskinfo utility and it says I still have the old firmware. I'm using the diskless version. Anyone have any Ideas? I have a T41 with 1.2Ghz of RAM. I'm thinking about running the disk version or removing extra memory, but don't want to go thru the trouble there is another solution.
No reason to identify the firmware.
As I said...if the drive did not come directly from IBM, the firmware will NOT upgrade. That is what Hitachi told me.
IBM (which formerly owned Hitachi) made their version of the drive's firmware flashable...the retail and other versions of the drive do not have flashable firmware.
Like mine...you will think that you are flashing it with new firmware, but you won't be...it won't take the flash.
Just use the drive as is, and you should be fine.
Andrew
Austin, TX
As I said...if the drive did not come directly from IBM, the firmware will NOT upgrade. That is what Hitachi told me.
IBM (which formerly owned Hitachi) made their version of the drive's firmware flashable...the retail and other versions of the drive do not have flashable firmware.
Like mine...you will think that you are flashing it with new firmware, but you won't be...it won't take the flash.
Just use the drive as is, and you should be fine.
Andrew
Austin, TX
baraider wrote:i got the 7k60 from one of the sale from Dell last year and had no problem with it...wonder if i should/can upgrade it...better to be on the safe side..
what software you use to identify your firmware?
I cannot believe the drive is unflashable (although it's possible), but I can believe there is some check made against a product origin code or checksum perhaps.
Anyway even with no password, the retail drive does not flash.
I went back to this as I was getting lots of "delayed writes failed" under XP. Thinking it may be some data transfer issue, and knowing there had been fw issues I thought it worth a go.
That was using the original Intel drive provided with XP. I've since (another dodgy tack...) used the driver indicated here http://www.highlandsun.com/hyc/centrino/dma.html
(I actually used the 3.3 version after unpacking)
Just to see if this works any differently.
Anyway even with no password, the retail drive does not flash.
I went back to this as I was getting lots of "delayed writes failed" under XP. Thinking it may be some data transfer issue, and knowing there had been fw issues I thought it worth a go.
That was using the original Intel drive provided with XP. I've since (another dodgy tack...) used the driver indicated here http://www.highlandsun.com/hyc/centrino/dma.html
(I actually used the 3.3 version after unpacking)
Just to see if this works any differently.
If you are referring to Hitachi Technical Support, I have called them.
I will call them again Monday, just to get a "best two out of three" answer if anyone wants, but...
What they essentially told me is that they never intended for the retail 7K60 to be flashable.
Technically:
It could be as simple as them spec'ing a PROM instead of an EEPROM for holding the firmware. (the PROM is non-flashable, read-only, the EEPROM is eraseable, flashable read-only). Since PROM's are cheaper, they may have used them on the retail drives, and IBM may have spec'd an EEPROM for their version.
It could be that simple.
Let me know if anyone wants me to double-check with Hitachi.
One question: my 7k60 has worked fine. I have used it in several systems. Why would I need to update the firmware??
The only known issues (that I am aware of) were with T41's and Active Protection.
Newly released hard drive firmware is not something that you ought to "jump" to apply the day it is released (or maybe ever).
Same with system BIOS releases. If your notebook is running fine, why go with new firmware?
I used to work in a PC engineering department with software and hardware engineers. Every firmware release has new fixes and new bugs.
Bottom line...if your system is working fine, and if a firmware release does not claim to fix a problem that you are currently experiencing...leave it alone!!
My $.02
Andrew
Austin, TX
I will call them again Monday, just to get a "best two out of three" answer if anyone wants, but...
What they essentially told me is that they never intended for the retail 7K60 to be flashable.
Technically:
It could be as simple as them spec'ing a PROM instead of an EEPROM for holding the firmware. (the PROM is non-flashable, read-only, the EEPROM is eraseable, flashable read-only). Since PROM's are cheaper, they may have used them on the retail drives, and IBM may have spec'd an EEPROM for their version.
It could be that simple.
Let me know if anyone wants me to double-check with Hitachi.
One question: my 7k60 has worked fine. I have used it in several systems. Why would I need to update the firmware??
The only known issues (that I am aware of) were with T41's and Active Protection.
Newly released hard drive firmware is not something that you ought to "jump" to apply the day it is released (or maybe ever).
Same with system BIOS releases. If your notebook is running fine, why go with new firmware?
I used to work in a PC engineering department with software and hardware engineers. Every firmware release has new fixes and new bugs.
Bottom line...if your system is working fine, and if a firmware release does not claim to fix a problem that you are currently experiencing...leave it alone!!
My $.02
Andrew
Austin, TX
Leon wrote:I would call Technical Support. In Denmark, the number is 7010-5150. Let us know what happens.
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