BSOD - MS LifeCam NX-3000 and Jiaocap driver

T60/T61 series specific matters only
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mixz1
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BSOD - MS LifeCam NX-3000 and Jiaocap driver

#1 Post by mixz1 » Sat Feb 09, 2008 1:32 pm

Windows XP SP2, ThinkPad T61/p, Core 2 Duo T7300, 2GB of RAM.

I have no other camera software installed on this fairly new machine. When I install the 1.4 Software for the LifeCam NX-3000 and get to the "Plug Camera In " screen as soon as the camera is (correctly) detected I get a BSOD IRQL_NOT_EQUAL_TO stop message. I've tried it with no firewall (Comodo V3), no antivirus (Norton Corprorate 10), and combination of yes and no for either product. PC Doctor tells me I'm loading a WDM driver from JiaoCap called ksproxy.ax which is in my system32 folder.

Does anyone know what this driver does, and could it be in conflict with the driver(s) for the camera?
T440p Win 10 Pro 8 gig memory 500 GB ssd
T520 W7 Pro 8 GB memory
A31/p XP Pro 1 GB memory
A30/p XP Pro 1 GB memory
TP600 Win 2K 288 mb memory
701C Win 98 Don't ask

mixz1
Sophomore Member
Posts: 224
Joined: Thu May 06, 2004 11:29 am
Location: Cancun, Mexico

Solved!

#2 Post by mixz1 » Thu Feb 14, 2008 3:42 pm

Solved, after weeding through every startup item and service, using msconfig, I found it was the mscam service that was causing the BSOD. Strangely enough, the camera works just fine without the service running. I disabled its startup and everything is working again.
T440p Win 10 Pro 8 gig memory 500 GB ssd
T520 W7 Pro 8 GB memory
A31/p XP Pro 1 GB memory
A30/p XP Pro 1 GB memory
TP600 Win 2K 288 mb memory
701C Win 98 Don't ask

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