Trackpoint problems after driver update (X60s)

X60/X61 series specific matters only.
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tim-kiefer
Posts: 4
Joined: Wed Mar 12, 2008 12:27 pm
Location: San Jose, CA

Trackpoint problems after driver update (X60s)

#1 Post by tim-kiefer » Wed Mar 12, 2008 3:02 pm

Due to problems with WLAN and Video, I applied a complete software update to my X60s (1704-5UG) using the Lenovo Software Updater. The old software/drivers where dated about Oct 2006. It took just a while, but in the end, every component updated successfully. Fortunately the problems with WLAN and Video seem to be gone. Unfortunately, I have problems with the Trackpoint now.

As far as I can see it, the update installed driver v4.63 which seems to be the current one. But using this, I can't scroll using the middle button (not in Explorer Windows, only in Apps like Word, where you have the "windows-style-scrolling" with the white circle on the screen...). What I want, is the line-by-line scrolling I had before.
Additionally, it is not possible to open the "Mouse" option in the Control Panel. But if I try to and want to shut down the system afterwards, I get an error, that a process "tp4..." is blocking the system. If I force to stop that process, the "Mouse" window opens for a second and Windows is shutting down.

I tried to install, the v3.55 driver, which did not work either. In the end, I installed an IBM driver dated 2001. This driver gives me control over the Trackpoint options and line-by-line scrolling, but it has other problems (for example scrolling in thunderbird does not work!).

Is there any known incompatibility with the driver? Is there any known workaround or another driver I could use? I think it is not the best solution to use a 7 years old driver.

Thanks for any help in advance.

Tim

boofoo
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Location: Ithaca, NY

#2 Post by boofoo » Wed Mar 12, 2008 7:09 pm

I had my trackpoint driver messed up in a similar way, but was able to get it back easily by updating the driver. If you can access device manager, and change the driver there, perhaps you'll be able to fix the problem that way.

tim-kiefer
Posts: 4
Joined: Wed Mar 12, 2008 12:27 pm
Location: San Jose, CA

#3 Post by tim-kiefer » Wed Mar 12, 2008 8:41 pm

I actually can install every driver I have (old IBM, old Lenovo, new Lenovo) - but none of them works as it is supposed to do :cry:

tim-kiefer
Posts: 4
Joined: Wed Mar 12, 2008 12:27 pm
Location: San Jose, CA

#4 Post by tim-kiefer » Thu Mar 13, 2008 12:27 am

I have installed the latest Lenovo driver again (v4.63).

What I can tell so far is, that everything is about two files: tp4serv and tp4servinst (both in program files\lenovo\TrackPoint). If I kill them both and start them again (in the right order), everything works fine. The problem is, after rebooting windows, it does not work any longer.

tp4servinst is started as windows service whereas tp4serv is started in the run section of windows\currentVersion in the registry. Nothing I tried helped to get everything started in the right order and working. I always have to kill them first and restart them.

Any ideas? Maybe any of you with an X60s can check, if he has the same service (tp4servinst) started and the same run statement (tp4serv) in his registry.

Thx

boofoo
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Posts: 90
Joined: Wed Mar 02, 2005 4:17 pm
Location: Ithaca, NY

#5 Post by boofoo » Thu Mar 13, 2008 7:30 am

tim-kiefer wrote:Any ideas? Maybe any of you with an X60s can check, if he has the same service (tp4servinst) started and the same run statement (tp4serv) in his registry.
That's how it is on mine, and it's working fine.

Do you have any other mouse drivers on your system that might be confusing it? I've had the driver for a Logitech external mouse and the driver for a touchpad battle it out on another computer.

tim-kiefer
Posts: 4
Joined: Wed Mar 12, 2008 12:27 pm
Location: San Jose, CA

#6 Post by tim-kiefer » Wed Mar 19, 2008 12:03 pm

I never use a mouse, because I like the TrackPoint. So there should be no other driver - at least no driver I ever installed.

It works now with the "ugly hack" but I still have to restart the processes after reboots. :?

Oren
Posts: 26
Joined: Tue Mar 18, 2008 9:14 pm
Location: Brooklyn NY

#7 Post by Oren » Wed Apr 16, 2008 2:13 am

Having the same problems.

I have reformatted after i got tyred of vista, clean installed xp pro and all drivers and updates (Also from Lenovo).

Middle button doesn't function, if i try to uninstall the mouse driver the system frize.

I'm using your system of killing tp4serv.exe and than manually start the two processes.

Smae driver version 4.63.

We need to find a solution for this thing...
X61s L7700 1.8 GHz.
4 GB Ocz 800 Mhz
200 GB 7200 16 MB 3 GB/s
Windows XP Professional

andrzej
Posts: 46
Joined: Sat Dec 02, 2006 5:38 pm
Location: Poland

#8 Post by andrzej » Thu Apr 17, 2008 5:38 pm

:D Exactly the same
€ ThinkPad X60s
€ Model 1704-5UG
€ Part Number UK15UPB
also
€ PS/2 TrackPiont »» Lenovo »» 2007-11-06 »» 4.63.0.0

no problems
2* Cq LTE Elite 4/75CXL (2850B); 600X (2645-4EU); 2* X31 (2672-C8G); X60s (1704-5UG); X200s (7469-W2S); X201s (5397W1D)

Oren
Posts: 26
Joined: Tue Mar 18, 2008 9:14 pm
Location: Brooklyn NY

#9 Post by Oren » Thu Apr 17, 2008 5:54 pm

New results:

I have formatted the system again and installed xp pro sp2 from a different version of installation cd (Dell OEM) and installed all drivers again.

Now i have no problems what so evevr with the system, the trackpoint driver (4.63) gives me no problems and the middle button works fine.

The only thing is that i wont be able to activate this version of win on an ibm machine...

Maybe the version of windows i used cauesd the problems?

Did you installed from a retail version? maybe there is some fix or something in the windows installation that comes from lenovo or dell????

Very odd.....
X61s L7700 1.8 GHz.
4 GB Ocz 800 Mhz
200 GB 7200 16 MB 3 GB/s
Windows XP Professional

Oren
Posts: 26
Joined: Tue Mar 18, 2008 9:14 pm
Location: Brooklyn NY

#10 Post by Oren » Sat Apr 19, 2008 3:04 pm

After re-installing the version of windows i had problems with, i have installed all drivers (beside trackpoint) and all updates.
Than, i've installed trackpoint driver for sindows 2000 (ver 3.55) and it seems to work fine in xp...
I have the trackpoint tab under mouse configuration in control panel and the mouse scrolling works in ie and mozilla....
X61s L7700 1.8 GHz.
4 GB Ocz 800 Mhz
200 GB 7200 16 MB 3 GB/s
Windows XP Professional

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