Warranty help

T60/T61 series specific matters only
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Perdu
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Joined: Sat Nov 18, 2006 10:08 pm
Location: Houston, Texas, USA

Warranty help

#1 Post by Perdu » Sat Mar 22, 2008 8:49 pm

I opted for 3 years of on site warranty, but I've been thinking, as I live in a major US city (Houston), could I not just walk into a certified Lenovo/IBM service center. Am I wasting my money on on site?

Thanks for your opinions.
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Brad
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Location: Long Island New York

#2 Post by Brad » Sat Mar 22, 2008 9:28 pm

It depends how much your time is worth. They will come to you at home at work or on the road. I have used the onsite service in New York, Florida, and California.

It is worth it to me.

Brad
Long Island New York
T43p 2669-Q1U, A22p's UTU A21p HXU
Transnote, 770's 8AU, 600, 701CS, 755CD
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ryengineer
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#3 Post by ryengineer » Sat Mar 22, 2008 10:17 pm

On-site warranty is also good when you would want your machine to be fixed same day within mere few minutes/hours.

I've seen a technician finishing a system board replacement in just under 30 mins!
"I've come a long, long way," she said, "and I will go as far,
With the man who takes me from my horse, and leads me to a bar."
The man who took her off her steed, and stood her to a beer,
Were a bleary-eyed Surveyor and a DRUNKEN ENGINEER.
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