does anyone have problem with using fingerprint device?

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joh · #1 Post by **joh** » Mon Mar 31, 2008 3:49 pm

does anyone have problem with using fingerprint device?

I tried hundreds times but it simply don't like and wouldn't accept my fingers!

AFTER I tried hundreds times, I finally succeed installing some of my fingerprints, but when I reboot, it will not accept my fingers again! So now I have finally given, I am just wondering if anyone having same problem.

Thanks!

craigg · #2 Post by **craigg** » Mon Mar 31, 2008 4:29 pm

No issues here. Make sure your fingers are dry and try and run the fingerprint setup wizard first. It will illustrate how to swipe your finger. Make sure the fingerprint reader is clean too.

joh · #3 Post by **joh** » Mon Mar 31, 2008 4:49 pm

again, i tried many times for hours and days, and it's not working. I tried other people's fingers and couldn't even pass the tutorial.

#4 Post by **erik** » Mon Mar 31, 2008 5:28 pm

perhaps this would help...

http://www-307.ibm.com/pc/support/site. ... 59650.html

Skin variations for the fingerprint reader
If your hands are dry this may affect the responsiveness of the reader.

Note: Dry hands can lead to the reader not being able to detect a swipe. Additionally, excessive oils can lead to the "slow down" message even when you're swiping at a slow speed.

Fingerprint reader is not functioning properly
Several steps can be performed to resolve this problem.
* Ensure your finger is at the same angle as it was during enrollment. Even moderate changes in finger angle during swipe can cause the "Match failed" error.
* Delete and recreate fingerprints.
* Run the Diagnostic in PC Doctor.
* Uninstall and reinstall software.

dkrizic · #5 Post by **dkrizic** » Tue Apr 01, 2008 6:00 am

Hi joh,

does it work (better) when you remove all cables from the device. My T42p has the effect, that in some environments the fingerprint reader does not work, when the ethernet cable is connected.

Try and tell.

Regards,

Darko

Greg Gebhardt · #6 Post by **Greg Gebhardt** » Wed Apr 02, 2008 1:43 pm

joh wrote:again, i tried many times for hours and days, and it's not working. I tried other people's fingers and couldn't even pass the tutorial.

You will always get better results from a slightly moise finger. I lick mine and then wipe it off on my pants or shirt just prior to running it over the scanner.

Try it and see!

tangible · #7 Post by **tangible** » Tue May 13, 2008 1:15 pm

My last 4 Thinkpads (X300, X61 Tablet, X60s, X41?) all had fingerprint readers, and they all malfunctioned about half the time. I get one of an assortment of complaints from the system, or no response at all. Then, eventually, it works. Unless I've just come in from the cold, in which case it forgets who I am.

The finger-licking solution is interesting, but should this really be necessary on a $3,000 computer? Sadly, biometrics of all kinds are still way short of perfection.

duffy · #8 Post by **duffy** » Tue May 13, 2008 8:37 pm

tangible wrote:
The finger-licking solution is interesting, but should this really be necessary on a $3,000 computer? Sadly, biometrics of all kinds are still way short of perfection.

No licking necessary. Just make sure your finger isn't too dry.

Fingerprint readers are not foolproof ... more a convenience item, and definitely should not replace a good password in secure environments.

does anyone have problem with using fingerprint device?

does anyone have problem with using fingerprint device?

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