Two annoying problems: TVSU update and mp3 player device

[pirus]

1. every time i try to start the lenovo update program from the thinkvantage button, it stops working. i tried compatability move with xp sp 2, but that sent me in an infinite loop and didnt fix anything. i have .net installed and everything SHOULD be ok, any suggestions? i really dont want to go through the trouble of a reinstall - although i dont see much of another way around it.

2. i have a creative zen mp3 player that stopped working some time ago. every time i plug it in it tries to install the drivers and fails (sometimes it says that the drivers are successful in installation after i use an install cd, but then still goes undetected) with an mtp error. either way, vista is just not running the drivers needed for me to access the mp3 player. i went through all normal avenues of troubleshooting (ex firmware update, etc) and it still doesnt work

background information : t61 just a couple weeks old with windows vista home premium installed