dead pixel

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yenkeeee · #1 Post by **yenkeeee** » Thu Dec 09, 2004 7:55 pm

Does anybody know IBM's policy on dead pixel? I have one dead pixel on my t42. I bought through ebay, but it does come with the 1 year warranty. Thanks

eriqesque · #2 Post by **eriqesque** » Thu Dec 09, 2004 10:43 pm

Depends on your screen size and I believe resolution but usually about 8-12 dead or stuck pixles for replacement

I get Taurens · #3 Post by **I get Taurens** » Thu Dec 09, 2004 11:41 pm

I have a deapixal on my screen too, as it's not noticible in most cases, considerng all the trouble and wait for sending it back, I decided to live with it, but if this is not your case, and your purchase of the laptop is within last 30 days, make sure you send it back for replacement on time, cos after 30 days, IBM asks for at least 8 dead pixals for replacement on 14.1"
I called them up, and read here:
http://www-1.ibm.com/support/docview.ws ... IGR-4U9P53
hope that helps

brewt · #4 Post by **brewt** » Fri Dec 10, 2004 12:30 am

I get Taurens wrote:... but if this is not your case, and your purchase of the laptop is within last 30 days, make sure you send it back for replacement on time, cos after 30 days, IBM asks for at least 8 dead pixals for replacement on 14.1"

That doesn't apply to yenkeeee because he/she bought it on ebay. The 30 day return policy only applies to notebooks bought from IBM directly.

zzyss · #5 Post by **zzyss** » Fri Dec 10, 2004 1:52 am

Press the middle ultranav button (blue) and see if it goes away. haahhaha...

Edit: I'm only half kidding, by the way. See this thread: http://forum.thinkpads.com/viewtopic.php?t=6120

I get Taurens · #6 Post by **I get Taurens** » Fri Dec 10, 2004 4:52 am

brewt wrote:That doesn't apply to yenkeeee because he/she bought it on ebay. The 30 day return policy only applies to notebooks bought from IBM directly.

yankeeee, if you bought your laptop throught an IBM business partner(I believe some IBM business partners do sell on ebay), you can contact your retailer, and return your laptop to them, let them deal with IBM.

Highline · #7 Post by **Highline** » Fri Dec 10, 2004 9:17 pm

brewt wrote:
I get Taurens wrote:... but if this is not your case, and your purchase of the laptop is within last 30 days, make sure you send it back for replacement on time, cos after 30 days, IBM asks for at least 8 dead pixals for replacement on 14.1"
That doesn't apply to yenkeeee because he/she bought it on ebay. The 30 day return policy only applies to notebooks bought from IBM directly.

What about notebooks purchased from IBM authorized resellers.. like bill?

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