Office 2000 Pro wants XP Pro to be installed

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ishinryu · #1 Post by **ishinryu** » Thu Dec 30, 2004 9:16 pm

I have installed English XP Home with SP2 on my X31. Yesterday I wanted to install MS Office 2000 Professional and towards the end of the installation it asked me to insert the XP Professional SP2 CD. I don't have this (yet) but I query the need. Is it asking for this because it is MS Office 2000 PROFESSIONAL and is intended for XP PROFESSIONAL installations only? Surely not, I believed that it is labelled Pro because it contains more than the STANDARD version. Any ideas anyone?

JHEM · #2 Post by **JHEM** » Thu Dec 30, 2004 9:21 pm

Are you certain you read the display correctly? I've installed Office 2K Pro hundreds of times and it's never referred to XP in any way, shape or form!

XP wasn't even released yet when Office 2K was offered to retail, in fact it was still in Beta 2 IIRC.

Regards,

James

ishinryu · #3 Post by **ishinryu** » Thu Dec 30, 2004 9:44 pm

Yes I am sure. And to be sure I did it again. The pop-up was titled something like "Windows File Protection". Note that I am installing on XP Home.

JHEM · #4 Post by **JHEM** » Fri Dec 31, 2004 1:39 am

Then it's your OS that's asking for additional info, not Office 2K.

Check with the XP Home homepage on MS, I seem to recall reading something similar when installing other software, but that asked for the original XP Home CD to be inserted.

Regards,

James

ishinryu · #5 Post by **ishinryu** » Sat Jan 01, 2005 12:05 am

I have been wading through the MS Office Community Forum and found some posts that bear similarities to my problem. I tried the suggestions but am still stuck with the same error. I have installed this same Office 2000 Pro CD on my desktop with no problems. It runs XP Pro.

MadeInJapan · #6 Post by **MadeInJapan** » Sat Jan 01, 2005 8:50 am

You sure you don't really have the Office XP disc...just labeled incorrectly as Office2000? Could happen and depending on the options you select to install, it could ask you for the second disc. If this is the case, insall again, but this time, leave off Front Page in its entirety and it should completely install without the second disc.

ishinryu · #7 Post by **ishinryu** » Sat Jan 01, 2005 9:00 am

Definately Office 2000 Pro. Have installed it on my desktop with no problems.
Have found out the problem now:
A couple of weeks back I relocated folder i386 from c:\windows\servicepackfiles to partition d: so that I could create a ghost image that could fit on 2 CDs instead of 3. In the end it still took 3 CDs. However, I thought I would replace the folder with a shortcut. This Office installation seems to be ignoring the shortcut. I replaced the shortcut with the actual folder and the installation worked a treat.
Thanks for all feedback.

Office 2000 Pro wants XP Pro to be installed

Office 2000 Pro wants XP Pro to be installed

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