Warranty question

X200, X201, X220 (including equivalent tablet models) and X300, X301 series specific matters only.
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hsjC
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Warranty question

#1 Post by hsjC » Tue Oct 14, 2008 6:44 pm

Has anyone had the experience getting a crack in the case repaired?

I dropped my x200.... :cry: I dont have the accident protection thingy. I just have the normal 3 year depot warranty. Am I covered?
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JaneL
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Re: Warranty question

#2 Post by JaneL » Tue Oct 14, 2008 6:52 pm

hsjC wrote:I dropped my x200.... :cry: I dont have the accident protection thingy. I just have the normal 3 year depot warranty. Am I covered?
Highly unlikely.
Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X300, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga 3 Pro
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hsjC
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#3 Post by hsjC » Tue Oct 14, 2008 7:02 pm

Darn it... yeah that's what I thought...
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JaneL
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#4 Post by JaneL » Tue Oct 14, 2008 7:48 pm

If you used a credit card to buy it, see if there's some coverage there.
Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X300, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga 3 Pro
Bill Morrow's thinkpads.com Facebook group
I'm on Twitter

I do NOT respond to PM or e-mail requests for personal tech support.

maciejs
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#5 Post by maciejs » Wed Oct 15, 2008 2:12 am

hmmm... you must have dropped it really bad... i was always under the impression that thinkpads can survive more than an occasional bump;

i think i've seen some lenovo dude dropping t61 somewhere on a promotional video; guy was standing and holding laptop roughly at his chest height and just dropped it on the floor; notebook was turned on with the lid opened and remained fully operational and without a scratch after this adventure;

would you mind explaining exactly how it happened to give us an idea how durable x200 is?

thanks
i run linux on my thinkpad x200s; it's stable, fast, secure and it's a great way to stay in shape

hsjC
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#6 Post by hsjC » Wed Oct 15, 2008 1:27 pm

It's on my desk and my room is small. When I turned to reach something I think my elbow hit x200 and then it was knocked off then hit the floor. Bad part is it's really not my computer but my friend's :(

I'll see if I can get a pic from my friend.

The computer is all functional though...
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maciejs
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#7 Post by maciejs » Thu Oct 16, 2008 3:43 am

let me get this straight, we dropped your friend's x200 and you're still alive? (-: but seriously, that's unfortunate... depending on which part is broken you may be able to get a replacement, good luck!
i run linux on my thinkpad x200s; it's stable, fast, secure and it's a great way to stay in shape

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