There's always a first time....

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ELPIRATA · #1 Post by **ELPIRATA** » Sat Nov 01, 2008 4:26 pm

Hello all:

As we're experiencing issues with the recording stuff on the ultrabay drive, decided to go follow the Lenovo's support recommendation of uninstalling all recording softwares including windows media player (because its version 9 and their recommendation notes that applies to versions 8 and 9).

I'm supposed to uninstall all that and then delete a registry key. But when I went to the add/remove in control panel, I was welcome with one of those "there's always a first time".

It normally shows the list of installed software, and its actually doing it. The anormality is... after some programs listed that start with the A letter... there comes a H U G E section of blank space, that takes 30 page downs to reach the middle, then continue doing page down's untill u meet with the rest of the list of programs that start with the A letter.

Wish I could take a picture of it, well, I can.

http://www.stormraider.net/t42/there-s- ... irst-1.JPG
http://www.stormraider.net/t42/there-s- ... irst-2.JPG
http://www.stormraider.net/t42/there-s- ... irst-3.JPG

Any clues?

ELP

cmarti · #2 Post by **cmarti** » Sat Nov 01, 2008 8:18 pm

De casualidad alguna vez esa pc fue victima de spyware?

Now in english:

You computer has ever been victim of spyware infection?

(Edited with english translation for sktn77a)

sktn77a · #3 Post by **sktn77a** » Sat Nov 01, 2008 11:01 pm

Not wishing to appear chauvinistic, but questions and answers in English benefit everyone, not just the posters and responders.

poshgeordie · #4 Post by **poshgeordie** » Sun Nov 02, 2008 2:46 pm

The consensus from doing a Google search does indicate a corrupt registry / malware problem.

Suggest full data backup. Create a system restore point.

Two constructive suggestions were to use one of the following registry cleaners:

The popular and safe Ccleaner.

One I haven't heard of but someone suggested it is Regseeker.

Before doing that I would recommend you download NOD32 30 day trial version antivirus and temporarily remove whatever you currently have, and run NOD32 through.
I suggest it because it is particularly effective compared with other more well known programs.

ELPIRATA · #5 Post by **ELPIRATA** » Mon Nov 03, 2008 2:52 am

Owner has a recent installation of Norton Internet Security. I dont like Norton myself, and since I discovered that he has also the service pack 3 installed, we think on uninstalling both and see if there's a difference or not.

poshgeordie · #6 Post by **poshgeordie** » Mon Nov 03, 2008 3:52 am

Totally agree with both suggestions.

I'm sure you're way ahead of me, but use Symantec's Norton Removal Tool to clear all traces of it.

I would also suggest trying NOD32 full unresticted 30 day free trail.
It's not that well known but is a small standalone package which doesn't 'infest' the whole OS like some other AV packages, and uses far less resources.
Regarding it's effectiveness, it beats most of the popular ones hands down as well.

There's always a first time....

There's always a first time....

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