Problems caused by Lenovo system update?

W500/510/520 and W700/710 series specific matters only
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sync
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Joined: Wed Nov 26, 2008 1:48 pm
Location: Ljubljana, Slovenia

Problems caused by Lenovo system update?

#1 Post by sync » Thu Nov 27, 2008 7:11 am

Only yesterday I became a proud owner of w500 (t9400)l. But i encountered quite a few problems with the end result being = shipping it back to the store.

I want to make some things clear before I get the laptop back.

The Thinkpad stopped responding after I installed the system updates, which are offered through the "lenovo system updates" service. As far as i recall the updates i checked and installed were the BIOS update, ATI video card driver update and some other drivers.

The system wanted to reboot and everything went fine... after reboot BIOS was updated successfully (to my knowledge). Then I turned the computer off.

Next morning I tried to turn the computer on but it didn’t boot. It didn’t freeze during BIOS or Vista startup - it just didn’t start. The disk, BIOS, everything was still, only the battery light indicator was on.

System update seems the most obvious reason for this error... I read somewhere that the system could become unstable if you update BIOS first and install the driver update BEFORE updating the system bios. Could that be the problem?

Did anyone encounter the same problems with Lenovo system update? Is it necessary to update BIOS and other hardware drivers?

barrywohl
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#2 Post by barrywohl » Thu Nov 27, 2008 11:35 am

This procedure might have saved you from sending the system back. It has worked for me with an R50p and with a T61p, but I haven't had to try it with my W700 yet.

If you cannot get the system to turn on to even go to BIOS, this is when to try the procedure.

Remove AC power. Remove battery. Press the on/off switch ten times. Then hold the on/off switch down for 30 seconds.

Then reinstall the battery and the a/c power. Try again.

This has saved me a couple times in the last five years. An EasyServ technician put me onto it the first time I used it.

I bet it had nothing to do with the System Update, but it might have.

Barry
First Thinkpad 755CX in 1995. First IBM: PC 1982 8088 w 64K RAM, dual floppy. Currently in use:
X230T with Win8Pro x64, i7, 500gb ssd; W700 WUXGA RAID 1 Blu-Ray W7Pro x64, occasionally a T61p with Win7Pro x64

sync
Posts: 2
Joined: Wed Nov 26, 2008 1:48 pm
Location: Ljubljana, Slovenia

#3 Post by sync » Mon Dec 01, 2008 2:46 am

thanks Barry. didnt work, getting a new comp in 15 :?: days :roll:

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