Problems - can't delete R&R file

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quadrilleus · #1 Post by **quadrilleus** » Mon Dec 01, 2008 9:34 pm

My Profile - T60 with a 320GB harddrive...my harddrive is almost full with just 15GB left. Will thinking about what to delete, it hit me - my files, while extensive, are only 110GB...and the misc, Windows, Programs and other stuff is another 20GB...leaving ~130GB unaccounted for. I did the sleuthing and have traced my issue to badly configured R&R setup driven by ThinkVantage's Rescue and Recovery utility (ver 4.21).

Indeed, the untility allows me to see that I have 5 recovery files - of sizes 2.8GB, 0.6GB, 1GB, 5.6GB and 138GB. Yes - 138GB...I did not forget a decimal.

Upon trying to use the R&R to delete any of these files, the utility simply becomes 'non-responsive'. A window pops up saying it is deleting the file, but does not proceed. I have turned of the Recylce Bin function (ie deleted files are to be delete straight without being moved there), but no success. As well with Windows Explorer, I cant even find these files, even though I have chanegd the setting to see hidden files.

Any help is very much appreciated!!!!

#2 Post by **Harryc** » Mon Dec 01, 2008 10:34 pm

http://forum.thinkpads.com/viewtopic.php?t=55088

quadrilleus · #3 Post by **quadrilleus** » Tue Dec 02, 2008 12:16 am

thnaks for the reply - found some things of relevance here...but not quite there yet. My questions include (answers to any of which could help me resolve my problem):

1. I cant locate the folder where the backups are stored...how can i do this? What is the x: drive? How do I view it, if at all?

2. The R&R utility freezes when i try to use the delete function? How can this be remedieid?

3. The utulity is a new version (4.21) i installed just a few weeks ago, yet the files are liekly from an old version (likely 3.x). Does this matter? Shoudl i unstill the utility and try reinstallation of the older version if i can find it?

thanks as always

#4 Post by **Harryc** » Tue Dec 02, 2008 5:56 am

All of the questions were answered in the linked thread, but it assumes that you have some basic windows knowledge. In the examples, 'X" refers to your main boot drive/partition, which would be 'C" in most cases. You have to unhide hidden system files and then boot into safe mode as administrator to see the (hidden)backup folder C:\rrbackups , then delete the recovery backup files. Do you need a step by step to do this?

quadrilleus · #5 Post by **quadrilleus** » Tue Dec 02, 2008 8:58 am

I guess I do...dont get me wrong I am not being lazy here (I am searching and reading right now to accomplish all of these tasks)... but if it takes you only a few mintues for you to give me a condensed instruction set then i would be greatly appreciative

quadrilleus · #6 Post by **quadrilleus** » Tue Dec 02, 2008 9:24 am

No need to post further...I have found out why my system wasnt allowing me to see the hidden folders, and hence was able to access and delete the backup files

Nifill · #7 Post by **Nifill** » Sat Dec 06, 2008 5:37 pm

Regarding the difficulty experienced in deleting backup files under Thinkpad R&R.
Try deleting most recent backups first.
Nigel

Problems - can't delete R&R file

Problems - can't delete R&R file

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