I canceled lenovo order... what now??

Message

mattbiernat · #1 Post by **mattbiernat** » Mon Dec 15, 2008 3:37 pm

i called lenovo, i canceled my previous order... they claim that they will still ship the package (even thou it hasn't been shipped out) and my credit card has not been charged. i told them not to charge my credit card and they agreed not to do so...
are they going to charge my credit card??? i don't wanna be charged overdraft fees!!! what to do?

#2 Post by **carbon_unit** » Mon Dec 15, 2008 5:51 pm

Wait and see.

CRAZYBUBBA · #3 Post by **CRAZYBUBBA** » Mon Dec 15, 2008 7:27 pm

I have cancelled an order with lenovo before, they wouldn't provide me an email confirmation or anything but the customer support guy gave me his info and his word and there was no problem, so I trust them.

Why are they shipping you an item for free?

mattbiernat · #4 Post by **mattbiernat** » Mon Dec 15, 2008 8:50 pm

i am paranoid because lenovo did lie to me before. i want to know what are my options besides trusting them or just waiting whether i get charged overdraft fee or not.

#5 Post by **BillMorrow** » Tue Dec 16, 2008 12:29 am

it was pretty much the same with ibm..
it was very hard to stop an order once it was "in the pipeline" so to speak..
in fact they tried to cancel one of my orders one time and they could not stop it in time..

SO, what to do..
well, document each telephone call and capture a screen shot of any online cancellation acknowledgement..

then you might try notifying your CC company NOT to accept any charge that would put you overlimit and then document THAT if they agree..
one thing ibm OR lenovo won't do is ship product if the CC charge did not go through..
though i can't imagine any CC company agreeing to NOT take a charge from one particular merchant its worth a try..

make notes, take names..

refusing a shipment is bad news..
but if they give you anb RMA # before you get the parcel then its probably ok to take it and ship it back..

why are you cancelling an order..? buyers remorse in shaky financial times.. ?
we're most all in that boat..

mattbiernat · #6 Post by **mattbiernat** » Tue Dec 16, 2008 1:51 pm

i called in again and they said that it takes up to 48 hours to cancel my order. so hopefully the order status will change tomorrow. the reason why i canceled my ordered was because i found a cheaper price for a better x61t on the lenovo outlet.

I canceled lenovo order... what now??

I canceled lenovo order... what now??

Who is online