Yet another great EZServ repair...

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underclocker
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Yet another great EZServ repair...

#1 Post by underclocker » Fri Dec 19, 2008 12:21 pm

A couple of months ago, I had a perfect experience with EZServ and Solectron. I want to report that my most recent experience with EZServ and Flextronics (who purchased Solectron), was just as perfect. (This is the first time I've come across Flextronics, so I thought I'd share the info.)

The LCD on one of my ThinkPads became defective (veritcal lines on 1/3rd of screen).

- called in the problem on Monday
- had the box on Tuesday morning
- returned the laptop to IBM EZServ the same day
- checked the status Wednesday afternoon via link emailed to me by EZServ
- it stated the repair was completed at noon and returned to the customer
- I had the perfectly repaired machine by 10 a.m. on Thursday

Once again, unbeatable (maybe they're just really good at LCD issues?!)
T510, i7-620m, NVidia, HD+, 8GB, 180GB Intel Pro 1500 SSD, Webcam, BT, FPR Home
T400s, C2D SP9400, Intel 4500MHD, WXGA+, 8GB, 160GB Intel X18-M G2 SSD, Webcam, BT, FPR Travel
Edge 14 Core i5 | Edge 15 Core i3 | Edge 15 Athlon II X2| Edge 15 Phenom II X4

zdriver
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Joined: Wed Mar 05, 2008 6:53 pm
Location: Seattle WA

#2 Post by zdriver » Mon Dec 22, 2008 12:53 pm

Had the exact same experience & turnaround time on a T43 with a bad motherboard (gpu freezing problem).
Will for sure get the 3yr warranty when I pull the trigger on a T400.
May wait for the T410 to see if the change the led screen bezel / size issue.
X200s 7470-A12 1.86Ghz 8GB WXGA+ 1440x900 HyperX SSD 120GB Windows7 Pro 64bit

T42 Retired

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