Major BSOD issue with T500 ATI/Intel Windows XP Pro

[popeye44]

Hello, I have about 5-6 T500's here. I am the windows imaging person for my company. I have been working on a T500 image using windows Xp Pro with SP3. I am following the guidelines http://www-307.ibm.com/pc/support/site. ... MIGR-70665 for installation.


The only Major change I have to my installation media is inclusion of the mass storage drivers so I don't have to use compatibility mode to boot the machine and I have my Xp installation automated.

After setting the bios correctly I boot to XP CD "note at this point the intel video adapter is DISABLED and it stays that way" I install XP and after the first boot with XP I install the ATI Video card drivers using the command they recommend. "I have tried it both ways with same result" Then I install Intel Matrix etc so all mass storage drivers are up to date. I continue to build the machine. "these machines are loaded with pretty much all options" All drivers are loaded. I install a few extras "flash, acrobat, shockwave, java, and quicktime. I also install a few company specific plugins that are java and tiff related nothing extreme or graphics related.

Now onto the problems. The very first time I built this machine prior to sysprep. I was getting constant blue screens which pointed to ATI2DVAG or ATI2MTAG. These blue screens were only DURING BOOT.
I gave up on my installation and decided on doing it their way "I don't always follow their method until there is an issue because i automate much of my installations"
So I do the Xp installation using their method in the link above. At this point I can completely do everything I need to the machine no issues at all. So I assume my problem is cured.
Now however comes the part where I image the drive. I run sysprep and shutdown the machine. I boot to my imaging disk and upload the image to server. upon the completion of imaging I again reboot the machine. The first 2 reboots of the machine are fine "one to complete sysprep name the machine etc" Once I have logged in the second time things are ok as well.. no issues. Starting with the 3rd or sometimes the 4th boot the machine BSOD's on the ATI drivers again. "generally infinite loop stop 0x000000ea pointing to ATI2DVAG" Sometimes pointing to ATI2MTAG. This is not machine specific. I can put a non-sysprepped image on another T500 and it works fine however AFTER sysprep i start getting blue screens. "yes I have even waited to install the graphics drivers until sysprep was done but with same result"
I have tried using customized ATI drivers using the latest catalyst and I have tried Omega's drivers. It doesn't appear to have any graphics issues while in windows "1680x1050 resolution" However while booting after sysprep it blue screens. "once it starts blue screening only VGA mode works to get in the machine"

So I'm hoping someone here has an answer I'm pretty competent with computers but this has me stumped. I need to get these machines to the folks they belong to but obviously this is a show stopper.

I have tried using TVSU and my own driver installations via matrix. Neither affect the amount of blue screens I get. Remember this isn't a single machine issue it carries. The non-sysprep works the sysprepped does not. Installing drivers after sysprep does not affect the blue screen.

If you've read this far thanks. hopefully someone has an answer I haven't thought to try.





Anyone out there have XP on their machine? Anyone tried sysprep as it seems to be introducing some kind of issue? "I can't guarantee sysprep is causing it though"

This machine is a 2099-2EU if anyone needs to see the specs.

[carl.lapointe]

You have already find lenovo official downgrade to xp cd ? ... shure that whit lenovo rescue and recovery cd that fix the problem ..

http://www-307.ibm.com/pc/support/site. ... MIGR-71056

if you call at lenovo technical suport tell about you need to downgrade your laptop and you receive case number to alow you to order at part order center of ibm / lenovo your recovery cd... ( +/- 60.00$ CAD )

All lastest laptop we are own downgrade cd for xp on part order center. Beter way to have xp whitout problem!

[popeye44]

An Update, I used the drivers from a Official CD. Nothing I downloaded would work kept getting the blue screen. I took the drivers from the folder on the xp recovery install and viola it worked.

I fought with this for more time than I care to recall but it's working now. The method on their site for installing and using the drivers does not work quite right.