Fingerprint logon no longer works (T43)

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davidspalding
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Fingerprint logon no longer works (T43)

#1 Post by davidspalding » Thu Apr 02, 2009 10:24 am

After a "registry inflicted incident" and a restore of system and program partitions, CSS 6 and Fingerprint 4.x (4.8?) seem to have lost the ability to login with the fingerprint reader (FPR). The fingerprint security app, under "Logon," states to open CSS, click the Advanced menu, and click logon preferences ... but I get an error, "Unable to load PE logon data" or words very close to that.

Trying to uninstall R&R/CSS from Add/Remove Programs (APPWIZ.CPL), an error comes up, "A newer version of this application is installed, remove this application first using the 'Add/Remove Programs' control panel." Hmph.

My only idea is to install a newer version of CSS over it and hope that works ... I'm reticent to do that if anyone's discovered a different troubleshooting tactic.
2668-75U T43, 2GB RAM, 2nd hand NMB kybd, Dock II, spare Mini-Dock, and spare Port Replicators. Wacom BT tablet. Ultrabay 2nd HDD.
2672-KBU X32, 1.5GB RAM, 7200 rpm TravelStar HDD.

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