Restore OS from recovery partition

[lynnja]

My sister's T30 I bought her got a spyguard 2009 type virus on it that has taken over the computer and wont allow access to the internet and wont allow a system restore to an earlier date.

She is not very computer literate and I am out of town for 2 weeks. I think if it is possible to do a system recovery and erase and reinstall the OS, it would be easier to walk her through.
Is it possible to do a system recovery from the recovery partition and reinstall OS?? I dont have any CD's for that laptop, I was told it had the recovery partition. She needs her computer for work, but doesnt care what gets erased if we can get OS back on...

Thanks,
Lynn

[Harryc]

Malwarebytes can get rid of it, but she'd have to download it on another machine and put it on a thumb/flash drive or similar removable media, then install it on the T30. If you want to do a system recovery, tell her to hit F11 on boot.
http://www-307.ibm.com/pc/support/site. ... IGR-4UFUYK