IBM sent me a new one

[fjs08]

Hi,
As a follow up to my month long ordeal with EasyServ, I e-mailed the CEO of IBM and received a call from an IBM exec and to make a long, long story very short, today we received a new t42p unit.

Thanks for all your help.

Frank

[eriqesque]

Congrtualtions and Glad it worked out.
And here is to trouble free IBM computing.

[asiafish]

I actually startred out with a T20 (bought used, under warranty) and after numerous repairs, IBM replaced it with a brand-new T22 (this was just when the T30 was released).

That T22 has been going strong for almost 4 years now, and is absolutely the best laptop PC I've ever owned. I briefly moved to an X21 (bought used), but sold it and went back to the T22, mainly for the screen (same resolution, just larger).

[Plinkerton]

Nice to hear that they're still responding when you email Sam.