how to reinstall and get fingerprint reader work

T400/410/420 and T500/510/520 series specific matters only
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userN
Posts: 2
Joined: Wed Oct 07, 2009 4:22 am
Location: Hyderabad, India

how to reinstall and get fingerprint reader work

#1 Post by userN » Sun Oct 11, 2009 5:10 am

T400 6473THQ, XP-SP3

I had new T400 machine in April. The fingerprint reader has been an issue while the system was going to sleep. As a resort we uninstalled the device drivers and any reference to that from the system. The system started working normally even after sleep activity.

I would love if I can get the fingerprint reader working on my system. Is the solution available now ? Can you tell me the steps to be followed to make it work again? Thanks.

ryan1212
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Joined: Sat Jul 26, 2008 1:44 am
Location: twin cities, mn

Re: how to reinstall and get fingerprint reader work

#2 Post by ryan1212 » Sun Oct 11, 2009 11:33 pm

I have the same problem with my fingerprint reader, sometimes it disappears when the computer goes into sleep\resume. A restart always fixes it temporarily. I think this is a big in the current driver.

To get it back you should be able to download the FPR driver\software from the lenovo download page, I would send a link to it, but it appears that site is down at the moment.
X201 3625-F5U: i5-m540, 6gb Ram
X60 1709-H6U: T7200, 3gb Ram
T400 2767-RB2: P8600, 4GB Ram, Switchable Graphics, WXGA+
T40 2373-75U Pentium M 1.5ghz, 1 GB Ram, XGA

userN
Posts: 2
Joined: Wed Oct 07, 2009 4:22 am
Location: Hyderabad, India

Re: how to reinstall and get fingerprint reader work

#3 Post by userN » Mon Oct 19, 2009 5:59 am

hiii Ryan

Thanks for the answer. I downloaded the latest version of the driver from the site and installing that I could get my fingerprint reader work again. I must say this time it is running smooth without an issue. The new driver has been a perfect solution for my laptop. Thanks again.

paultoan
Posts: 16
Joined: Mon Dec 22, 2008 8:02 am
Location: Ho Chi Minh City, Vietnam

Re: how to reinstall and get fingerprint reader work

#4 Post by paultoan » Thu Oct 29, 2009 3:04 am

Lenovo Fingerprint Software for Windows 7 32-bit (product of Authen.Tec, Inc.) seem to slow when start up.
Fingerprint Software 5.9.2 for Windows 7 (32-bit) (product of ) is faster, I like this, but it don't support newest driver of sensor.

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