Build Quality Problem [Pictures]

X200, X201, X220 (including equivalent tablet models) and X300, X301 series specific matters only.
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tweakfreak1988
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Build Quality Problem [Pictures]

#1 Post by tweakfreak1988 » Mon Oct 12, 2009 10:54 pm

So I received an X200 from the Lenovo Outlet and was not very impressed with the quality. Take a look:

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Higher Res:http://picasaweb.google.com/asecco1/X20 ... directlink

I am going to go out on a limb and say that the screen was installed improperly. The cable is in the wrong place, the plastic piece isn't installed all the way and the back of the chassis is bent making it hard to eject or insert the battery. Looks like a call to Lenovo is in order. Has anyone else had this problem?
Now: W520 & T420s
Then: X220, T410, X200, T400, X61t, T61p

Harryc
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Re: Build Quality Problem [Pictures]

#2 Post by Harryc » Tue Oct 13, 2009 1:48 am

Return it.

stylinexpat
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Re: Build Quality Problem [Pictures]

#3 Post by stylinexpat » Wed Oct 14, 2009 1:36 am

I would send it right back to them.

tweakfreak1988
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Joined: Tue Sep 18, 2007 12:10 am
Location: Chicago, IL

Re: Build Quality Problem [Pictures]

#4 Post by tweakfreak1988 » Wed Oct 14, 2009 8:52 pm

I could do that. I'm curious if they will wave the restocking fee given the poor construction of the unit. The alternative here is of course to play the repair game.
Now: W520 & T420s
Then: X220, T410, X200, T400, X61t, T61p

raiaken
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Location: New York, NY, USA

Re: Build Quality Problem [Pictures]

#5 Post by raiaken » Thu Oct 15, 2009 12:09 pm

This is obviously a repaired/refurb unit - I had a brand new X40 back in the day come back to me in similar condition when I sent it in for a DOA screen. I called and raised hell and they sent me a brand new one, but YMMV.

Harryc
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Re: Build Quality Problem [Pictures]

#6 Post by Harryc » Thu Oct 15, 2009 2:33 pm

raiaken wrote: I called and raised hell and they sent me a brand new one, but YMMV.
:thumbs-UP: :thumbs-UP:

rasta
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Joined: Sun Feb 27, 2005 11:00 pm
Location: Montreal | Canada

Re: Build Quality Problem [Pictures]

#7 Post by rasta » Sat Oct 17, 2009 5:07 pm

it looks like the roll cage (the whole metal frame inside) is bent, i have seen a similar situation on a T400. Return it, as there might be damage to the board which will cause issues only later in the laptop's life.

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