T 60 troubles

[ranchmom5]

Ds's T60 has been giving him some troubles. Just learning about it all since he came home from college.

First symptoms: shutting lid on running computer, when re-opening, laptop would not wake back up....just a black screen. He would then just hold down power button and turn off completely. He could then restart and it would be fine. This has been happening for a bit.

Today, a new symptom: it was running, iTunes open, left computer open and on, left to help a brother with something, came back and T60 was asleep...now won't wake back up. I touched the power button to see if it would wake up and it turned off instead. If you try to power up, it looks as if it is going to work, but goes immediately to black screen and sleeping...no windows screens or boot up sequence at all.

Any ideas?

Thanks,
Sharon

[mgo]

Ds's T60 has been giving him some troubles.Any ideas?

Thanks,
Sharon

Have you tried System Recovery if that feature is enabled? How about some sort of image like Acronis, if you own that program, and had done a backup.

Then there's Windows own Backup program. Were any of those run?

Does your student remember making any changes at all while it was at school?

[ajkula66]

Try this:

remove the battery, hard and media drives, unplug the adapter.

Press the "power" button ten times in a row, holding it down for ten seconds each time, and thirty seconds the last time around.

Plug the adapter back in and try to power on.

Good luck and keep us posted.

[ranchmom5]

Did what you suggested and it did the same. I looked up on the lenovo website since I am not familiar with this model. The light that is staying on is the power button - z in a circle....which says on the Lenovo site "The computer is on and ready to use" but don't get anything but a black screen...no boot up. So, it is not the sleep button that is lit up.

He doesn't have anything backed up....hmmmm....maybe this time he will listen to him mom!!

Any other thoughts?

[mgo]

Did what you suggested and it did the same. I looked up on the lenovo website since I am not familiar with this model. The light that is staying on is the power button - z in a circle....which says on the Lenovo site "The computer is on and ready to use" but don't get anything but a black screen...no boot up. So, it is not the sleep button that is lit up.

He doesn't have anything backed up....hmmmm....maybe this time he will listen to him mom!!

Any other thoughts?

Did the user just hand the computer to you and say, "Fix this", or did he take the time to describe any unusual computer behavior before the prolem, and did he talk about any mishaps like spilled coffee, etc?

[ranchmom5]

No mishaps that he has told me about. It is my college age son who owns this laptop. As stated in my first post, he said he started noticing a few weeks ago that it would, in his words, "go to sleep" and then wouldn't just come back up but would have to be completely powered down and then back on again. He hadn't even mentioned it to me until last night when he left it on with iTunes open, stepped away for 15 min or so then came back to a black screen with no response.

[ajkula66]

If that T60 has any warranty remaining, it's time to give Ez Serv a call...

[ranchmom5]

It does have warranty remaining so I will do that tomorrow.
Thanks for the help!

Blessings,
Sharon