T43 with screen outage

T4x series specific matters only
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stuartf
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Location: Middlesex, Vermont USA

T43 with screen outage

#1 Post by stuartf » Fri Mar 26, 2010 11:45 pm

This is a 2687-D4U, with the dreaded ATI x300 video processor.

In use as usual a week or so ago, the screen went dead. I could get it working again by doing a Fn/F4 but over a coruse of the day the screen would remain on for steadily decreasing lengths of time, finally down to about 60 seconds.

I am working in China and brought it to Lenovo (this is still under warranty) where it has been for 11 days at this point. I THINK they have changed the invertor and the backlight with no results (perhaps it is now staying on longer, but I cannot be sure as language is an obstacle).

It does appear to power an external monitor and I THINK that when the screen was dark and they plugged in an external monitor, the screen on the laptop came on.

I don't think they have a clue what they are doing at this point so I am thinking of waiting to get back to the US in a month and going with the reliable ( in my experience) EZServe for a repair.

Any thoughts

StuartF
In Guangzhou for some time
T23, X32 (2672-A43), T43 (2687D4U)

ajkula66
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Re: T43 with screen outage

#2 Post by ajkula66 » Fri Mar 26, 2010 11:51 pm

Get the machine back and hope for the best...

I doubt that they had changed the CCFL, they would've flipped the entire screen if that was the problem.

BTW, X300 is highly unlikely to fail in my experience ( a couple of hundred T43 units), so I'd be placing my bets on a screen that needs attention, or more likely, replacement.

Good luck.
...Knowledge is a deadly friend when no one sets the rules...(King Crimson)

Cheers,

George (your grouchy retired FlexView farmer)

AARP club members:A31p, T43pSF

Abused daily: T61p

PMs requesting personal tech support will be ignored.

stuartf
Sophomore Member
Posts: 149
Joined: Thu Dec 01, 2005 8:16 pm
Location: Middlesex, Vermont USA

Re: T43 with screen outage

#3 Post by stuartf » Sat Apr 03, 2010 4:44 am

Lenovo came through just as I was going to retrieve the machine; according to the parts list they replaced the LCD panel, the LCD ribbon cable and the modem (!).

It is a relief to be back on the Flexview screen and I am afraid a replacement/upgrade will have a difficult time matching the screen (I had been borrowing an x60 for two weeks.

stuartf
T23, X32 (2672-A43), T43 (2687D4U)

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