Help connecting to HSPA using MC8775 in Australia

[tomartom]

I own a Lenovo X300 with a built in mobile broadband card (Sierra MC8775). I have rung both lenovo (three times) and Exetel once about support for connecting.

This is what I have done.
1. I have activated the sim card as per the instructions, and my account is active. (three days in fact).

2. I have tried using the Sierra Watcher and Access Connections software, but to no avail.

3. I have recognition of the network (Optus) and I have used the correct settings4.

4. The lenovo technician this morning said that I would get an error if the card was locked and because I did not get an error stating this then the card cannot be locked ?



As I mentioned before i can view the network but it will not connect.


Here is a screen dump of the error.

Can someone please assist, I have been trying for three days to connect.

Cheers Tony

_____________________________________________________________________

Connection status: Not connected
Cause: Protocol error(unspecified).
Error code: 089
Recommended action:
The wireless WAN equipment received a protocol error event and no other cause in the protocol error class applies. Please contact your wireless WAN service provider.

If the problem persists, contact your network administrator and provide the troubleshooting information below.


Adapter Details
***************
Adapter name Sierra Wireless HSDPA Network Adapter
Adapter type WAN
Adapter speed 3.6 Mbps
Adapter status Enabled
Connection Status Not connected

Internet Settings
*****************
IE Settings
Home page
Proxy settings
Automatically detect settings? Yes
Use automatic configuration script? No
HTTP proxy
HTTPS proxy
FTP proxy
Gopher proxy
SOCKS
Bypass proxy for local addresses? No


System Information
******************
System model 647818M
BIOS version 7TET36WW (1.10 )
TVT GINA version 1.62.0.0
Operating system version Windows XP, Service pack 3
ThinkVantage Access connections version 5.61


Automatic location profile switching list
*****************************************

Enable automatic location switching -> Yes
Include Ethernet connections in automatic switching and prompt me to save Ethernet ports -> Yes
Preferred Location Of WLAN -> No
When no other connections are available, connect through Wireless WAN or WiMAX -> No

[bill bolton]

I have it in the back of my mind that the Optus 3G network uses a connection profile which does not completely align with the 3G profile defaults in Access Connections, but I don't recall what the difference is... possibly something in the CHAP settings area.

You might want to do a hunt around on Whirlpool for information on Exetel connection profiles.

Cheers,

Bill B.

[rkforum]

You may know this but just passing along in case it helps

I successfully activated an internal mini-PCI Sierra SPRINT card in my X200 (logged elsewhere in this forum)- and it doesn't show up in the Access Connections; I use the Sprint smart view app to control/activate the card. I've never used Access connections- so the fact that your card does not show up in Access Connections is not necessarily a problem/show stopper.