T42P: trouble removing multi-burner safely

Message

Marc_G · #1 Post by **Marc_G** » Thu Mar 03, 2005 5:01 pm

Hi folks-

On several occasions, When I try to safely stop my Multiburner DVD, by either using the "Safely Remove Hardware" tray item, or pushing the physical eject switch (which makes the removal tongue pop out), I get a message that the drive can't be removed because software is still accessing it. This happens even if I haven't used the drive since booting.

Is there a good way of finding out what software process is using it?

I can go through and kill task manager items one by one, but that seems pretty brute force.

Thoughts appreciated.

Marc

Kenn · #2 Post by **Kenn** » Thu Mar 03, 2005 5:11 pm

If you're not burning a disc or copying something from it to your HD, I would just ignore the "remove hardware" warning. It's concerned mostly with data loss, and is effectively useless for most peripherals (for most storage drives, people know to look at the disk access light to know when it's safe to remove something).

Marc_G · #3 Post by **Marc_G** » Thu Mar 03, 2005 5:18 pm

Hi Kenn-

Thanks for the reply. I forgot to include a major symptom:

After I go ahead and remove the drive anyway, the system fails to recognize the next device put into the bay (generally a HD in second HDD adaptor). I have to reboot to be able to access the device. Actually I've not tried just logging off, or suspending instead of rebooting so maybe I'm jumping the gun a little.

Anyway, whatever this is screws up the hot swappability. My current culprits in mind might be gearsec.exe and Ghost. I'll have to try them first.

Marc

Kenn · #4 Post by **Kenn** » Fri Mar 04, 2005 3:12 am

Hi Marc,

Sorry, I'm out of my element on this one, but are you sure a hard drive installed in the ultrabay slim tray is hot-swappable? My initial guess would be that it is not, but I don't have one so I can't say :/

Gearsec is a cd-r driver used by programs such as itunes, I've end-processed it quite often without detrimental effect (except for itunes burning problems, of course

)

Marc_G · #5 Post by **Marc_G** » Fri Mar 04, 2005 8:57 am

Hi Kenn-

Thanks again for followup. Hard drives in the ultraslim bay are definitely hot swappable. I do it all the time; it's one of my favorite backup strategies. Before a trip, I'll Dump compressed ghost images of my hard drive partitions onto a second HD in the ultraslim bay.

OK I've cleared gearsec.exe; that's not the culprit.

Anybody know a good way to ferret this out?

Marc

WilsonF · #6 Post by **WilsonF** » Fri Mar 04, 2005 9:43 am

I had the identical problem with my last T42p. I think it may have resulted from installing NERO without uninstalling IBM DLA and the Record Now software. I haven't tried installing NERO on the current machine yet, but I definitely will uninstall IBM DLA and RecordNow if I do.

Marc_G · #7 Post by **Marc_G** » Fri Mar 04, 2005 9:53 am

Wilson-

Good point. I have Nero, but have not uninstalled RecordNow or DLA, though I think I may have killed DLA some other way.

Marc

Steve007 · #8 Post by **Steve007** » Fri Mar 04, 2005 9:54 am

Marc_G wrote:Anybody know a good way to ferret this out?

Close any running applications. They may be using the drive to write temporary files etc.

Marc_G · #9 Post by **Marc_G** » Fri Mar 04, 2005 10:08 am

FOUND IT!!

It was the BounceBack Launcher tray application. I use BounceBack to automatically back stuff up when I connect a specific external USB2 drive. This tray application apparently holds onto removable media resources and didn't like to let go.

Marc

T42P: trouble removing multi-burner safely

T42P: trouble removing multi-burner safely

Who is online