Ultrabase 2nd HDD not behaving

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bpmcclure
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Ultrabase 2nd HDD not behaving

#1 Post by bpmcclure » Thu Oct 07, 2010 10:45 pm

I have a new SATA caddy for my X4 base, and have a bare drive in it. When installed, I can see the new drive in BIOS, and if I right click My Computer, and select Properties and then Hardware, I see it there, but it does not show up as a letter drive, so I can not access it. I can not figure out what simple thing I am missing here. Anyone got the answer? Thanks in advance.

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Re: Ultrabase 2nd HDD not behaving

#2 Post by rkawakami » Thu Oct 07, 2010 10:52 pm

Could be that the disk is not formatted. What operating system are you using?
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bpmcclure
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Re: Ultrabase 2nd HDD not behaving

#3 Post by bpmcclure » Thu Oct 07, 2010 11:08 pm

XP Pro.

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Re: Ultrabase 2nd HDD not behaving

#4 Post by rkawakami » Fri Oct 08, 2010 1:18 am

Then you can try this to see if the disk is seen by the Disk Management system:

- Click: Start / Settings / Control Panel / Administrative Tools / Computer Management / Disk Management (whew!)
- Disk 0 should be your C: drive; don't do anything to this one!
- Disk 1 should be what is installed in the Ultrabay adapter

What does it say under "Disk 1"? Something like "Basic / xxx.xx GB / Online" ?
What does it say to the right in the white area?
What do you think should be on the disk? Any chance there's important data on it?

Here's an example: http://www.kawakami-ca.com/image/disk_management.jpg

edit: In case I can't get back to this thread in the morning....

I think this is a case of having an unpartitioned drive. If this is indeed a "bare" drive and there's nothing that you want / need / expect to keep on it, then if you are still in the Disk Management window, right-click inside the white area next to "Disk 1". If you get "New partition..." as the top choice, then proceed as follows:

- Click New Partition...
- Click Next.
- Primary partition should already be checked; click Next.
- If you want all of the disk space assigned to a single partition, then click Next, otherwise size it the way you want it.
- You should be at the "Assign Drive Letter or Path" window. By default, letter D should be assigned. Click Next.
- You will be at the "Format Partition" window. You should probably to a full format, that is, don't check the "Perform a quick format" option. Click Next.
- A confirmation screen appears. This is your last chance to back out of the format. Click the Finish button.
- When done, the "D:" drive should be accessible from Windows Explorer.
Ray Kawakami
X22 X24 X31 X41 X41T X60 X60s X61 X61s X200 X200s X300 X301 Z60m Z61t Z61p 560 560Z 600 600E 600X T21 T22 T23 T41 T60p T410 T420 T520 W500 W520 R50 A21p A22p A31 A31p
NOTE: All links to PC-Doctor software hosted by me are dead. Files removed 8/28/12 by manufacturer's demand.

bpmcclure
Posts: 26
Joined: Fri Sep 24, 2010 5:31 am
Location: Swan Valley, ID

Re: Ultrabase 2nd HDD not behaving

#5 Post by bpmcclure » Fri Oct 08, 2010 9:34 am

Your analysis was spot on! Did just as you recommended, and now I have a spanking new D drive with nothing on it!! Thanks so much, now on to try to clone the C drive and upgrade to a SSD. So glad I asked.

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