wrecked enough for replacement?

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Xcalamento · #1 Post by **Xcalamento** » Sun Nov 07, 2010 8:30 am

I have an X200t which has been dropped a few times, the multitouch screen is scratched, there's a dead pitxel, one corner near the keyboard is dented and my xpress card is busted. I have full warranty and accidental damage protection and would like for my screen to be replaced as that is my main issue. Is this enough groud for replacement or should I just dump it in my pool and say it was an "accident"...

#2 Post by **Harryc** » Sun Nov 07, 2010 8:33 am

If you have accidental damage protection, send it in and have Lenovo fix everything including the kbd and xpress slot. Why would you do otherwise?

Xcalamento · #3 Post by **Xcalamento** » Sun Nov 07, 2010 8:37 am

Will they replace my screen for a dead pixel and scratches?

Xcalamento · #4 Post by **Xcalamento** » Sun Nov 07, 2010 8:38 am

I mean, I know they will replace the dent and xpress card, but will they replace the screen?

#5 Post by **Harryc** » Sun Nov 07, 2010 9:05 am

Yeah they might, give them a call.

ThinkRob · #6 Post by **ThinkRob** » Mon Nov 08, 2010 6:46 pm

Xcalamento wrote:should I just dump it in my pool and say it was an "accident"...

No, because that would be committing fraud.

#7 Post by **erik** » Mon Nov 08, 2010 7:53 pm

TPP does not cover scratches or intentional damage.

http://www.lenovo.com/services_warranty ... ction.html

one pixel does not constitute a defect.

http://www-307.ibm.com/pc/support/site. ... 69856.html

wrecked enough for replacement?

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