Fair warning: Lenovo doesn't have any X61T SXGA+ panels

[paulproteus]

I sent my beloved X61T to Lenovo for repair; the system was crashing a little bit since they last replaced the motherboard, and also the screen bezel was separating.

I figured since there was an official blog post at http://lenovoblogs.com/connections/?p=6 about the issue, they'd be prepared to deal with it. So no worries, sent it off before Thanksgiving.

Code: Select all

Status	Date/time received	Time zone	Description
HP	11/16/2010 02:00:00	E 	Hold for Parts - Service call is on hold until parts arrive.  
HP	11/10/2010 02:01:00	E 	Hold for Parts - Service call is on hold until parts arrive.  
HP	11/08/2010 16:12:00	E 	Hold for Parts - Service call is on hold until parts arrive.  
BO	11/08/2010 16:12:00	E 	The last status applied was backed off
OS	11/08/2010 07:19:00	E 	Machine being repaired
AK	11/03/2010 15:23:00	E 	Carrier processing request to ship container
AK	11/03/2010 13:09:00	E 	Carrier processing request to ship container

I just called to check on things, and they said they still don't have an ETA on the part. So they said they would talk to their parts department and see if they can ship one in from another country. I'll hear back within "24 to 48 business hours".

I really look forward to getting it back!

Update: I forgot to mention the other real problem, which was the reason I sent it in: The panel backlight failed, so I couldn't see anything. (-:

[ZaZ]

I don't know that not having an ETA means they won't secure some in the future.

[paulproteus]

Yeah, I just meant that they don't have any right now. Later, maybe they will!