Display cold damage? Need quick advice!

X60/X61 series specific matters only.
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zodiac
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Display cold damage? Need quick advice!

#1 Post by zodiac » Tue Dec 21, 2010 10:45 am

Hello,

my X60s just returned from the repair center. First thing I notice are dark green spots in the middle of the screen. Looks like as if glue got behind the screen.

I called up the repair center, they say it must be a transport damage, since they didnt do anything with the diplay.

Believing that I checked the box it went from my house and came back in - no visible damage. Also the outer side of the screen shows nothing. So only possibility is a cold damage, since its -10 °C here at night at the moment. Is that possible? But shouldt the damage be all over the screen then, not just in the middle?

What shall I do next? I am thinking of just sending the laptop straight in again. Please help!

Martin

billp117
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Re: Display cold damage? Need quick advice!

#2 Post by billp117 » Tue Dec 21, 2010 11:14 am

Sounds like shipping damage...you need to file a claim. Good luck collecting however.
Billp117, Kirkland, WA

T410-SSD, X200, X100e, 2-T61, T60, 3-T43, T43p, TR451, X41t, X21, 701c

frankiepankie
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Re: Display cold damage? Need quick advice!

#3 Post by frankiepankie » Tue Dec 21, 2010 11:23 am

I would make pictures of it first, so you have evidence :)
Lenovo ThinkPad T410

zodiac
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Re: Display cold damage? Need quick advice!

#4 Post by zodiac » Tue Dec 21, 2010 12:32 pm

Is a cold damage under those circumstances possible? If yes - would it look like those green dots?

What are the temperature limits for storage and operation for the x60s display?

lead_org
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Re: Display cold damage? Need quick advice!

#5 Post by lead_org » Tue Dec 21, 2010 6:09 pm

storage temperature should be good to at least - 20 degrees Celsius. I think operating temperature has to be above 0.
Current ThinkPad: T430u, T430s, X1 Carbon, X1, X230t, X220t, X230, X220, X201t, W520, W701ds, T500, T420 and many more

zodiac
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Re: Display cold damage? Need quick advice!

#6 Post by zodiac » Tue Dec 21, 2010 6:30 pm

That sounds like a cold damage is quite unlikely - we max out at about -15 °C here at night.

Can anyone confirm that? Is there a spec sheet for the display anywhere that lists those figures?

dr_st
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Re: Display cold damage? Need quick advice!

#7 Post by dr_st » Wed Dec 22, 2010 1:40 am

Why does it matter?

You received the machine back from the repair center and there is a problem. It's not your concern if the problem was caused in transit or during the repair. It wasn't caused by you - you need it fixed - send it back.
Current: X220 4291-4BG, T410 2537-R46, T60 1952-F76, T60 2007-QPG, T42 2373-F7G
Collectibles: T430s (IPS FHD + Classic Keyboard), X32 (IPS Screen)
Retired: X61 7673-V2V, A31p w/ Ultrabay Numpad
Past: Z61t 9440-A23, T60 2623-D3U, X32 2884-M5U

hiisi
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Re: Display cold damage? Need quick advice!

#8 Post by hiisi » Fri Jan 21, 2011 9:38 am

cold damage, i seriously doubt, i've used my laptop for short periods of time in -30 celcius degrees.
tho walking inside after that screen gets so much hoar frost, you cant read anything... :D

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