Latest ThinkVantage HDD protection update cannot install...

[Yacek]

Hi, I downloaded the latest release of HDD protect (6isk10ww.exe). When trying to install I instantly get the message that the system is set up by administrator to prevent such installation... any idea how to override it ? UAC is switched off, disabling firewall and antivir does not help.... I'm working on administrator account...

I run win7 x64 and the release is dedicated to this system... previous release is running with no probs.

[Yacek]

No one experienced such a problem on his/her T61p??? Really ?

[jdhurst]

It installed fine on my T61p with Windows 7 64-bit. I have UAC *on* and it requires me to approve the installation of the package which I did. My working Windows 7 userid is a member of the administrators group.

I noticed it wanted to expand the driver into swtools instead of C:\Drivers. I deleted C:\drivers\win7\hprotect.V64 and expanded into C:\drivers\win7\hprotect. The folder name for this version is different than the folder name for this application going back as far as Vista. So I don't know if that has caused some confusion.

I would do this:

1. Download 6isk10ww.exe again.
2. Uninstall the application (control panel)
3. Delete all expand folders (c:\drivers\win and swtools).
4. Shut down.
5. Restart and try again. I am still partial to c:\drivers because most Lenovo tools still expand there anyway.

Certainly the new version works just fine on my T61p. ... JDH

[Yacek]

It installed fine on my T61p with Windows 7 64-bit. I have UAC *on* and it requires me to approve the installation of the package which I did. My working Windows 7 userid is a member of the administrators group.

I noticed it wanted to expand the driver into swtools instead of C:\Drivers. I deleted C:\drivers\win7\hprotect.V64 and expanded into C:\drivers\win7\hprotect. The folder name for this version is different than the folder name for this application going back as far as Vista. So I don't know if that has caused some confusion.

I would do this:

1. Download 6isk10ww.exe again.
2. Uninstall the application (control panel)
3. Delete all expand folders (c:\drivers\win and swtools).
4. Shut down.
5. Restart and try again. I am still partial to c:\drivers because most Lenovo tools still expand there anyway.

Certainly the new version works just fine on my T61p. ... JDH

Unistalling the previous version of HDD protecion cured the problem
Thanks!
J.

[jdhurst]

You are most welcome. I was pleased to assist. .... JDH